Senior Software Engineer, Cloud Platform

SeatGeek; New York (NY); On-site; USD 144,000 - 209,000; Full time

Benefits offered by this job

Equity stake

Flexible work environment

WFH stipend

Unlimited PTO

Up to 16 weeks fully-paid family leave

401(k) matching

Student loan matching program

Health, vision, dental, and life insurance

$25k towards family building and reproductive health

$500 per year for wellness expenses

Subscriptions to Headspace and One Medical

$120 per month for live events

Annual music streaming subscription

Job summary

A tech-driven company in New York is looking for a Cloud Infrastructure Engineer to design and operate shared cloud platforms. This role involves improving reliability and scalability through automation, collaborating with teams to enhance deployment processes, and refining infrastructure tooling. Ideal candidates should have hands-on experience with AWS, Kubernetes, and strong skills in automation and observability practices. The position allows for flexible work arrangements and offers competitive compensation with an equity stake.

Qualifications

• Experience building resilient infrastructure for cloud environments.
• Hands-on experience with AWS and Terraform for infrastructure management.
• Ability to improve system observability using tools like Datadog.

Responsibilities

• Design and maintain cloud networking platforms.
• Ensure reliability and scalability through automation and standards.
• Collaborate with app teams to enhance deployment processes.

Skills

Cloud infrastructure design

AWS production workloads

Kubernetes management

Networking and routing

Observability practices

Automation tooling

Collaboration across teams

Engineering craftsmanship

Tools

Terraform

Datadog

Postgres

Redis

Kafka

Vault

GitLab

Job description

What you'll do

• Core Responsibilities
  • Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
  • Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
  • Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
  • Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Impact Opportunities
  • Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
  • Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
  • Evaluate new technologies and patterns with a focus on maintainability and operational health
  • Use automation and AI-assisted workflows to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and mentorship

What you have

You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need. While checking every item below isn’t necessary, you have (or are keen to have!) some of the following:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, Python, HCL, YAML, Bash
• Infrastructure: AWS, Kubernetes and EKS, Terraform
• Networking: Cilium, Envoy, Kong, Fastly
• Observability and Incident Management: Datadog
• Datastores: Postgres, Redis, Kafka
• Secrets management: Vault
• Version control and CI/CD: GitLab and GitLab CI
• AI tooling: Cursor, GitHub Copilot, Claude Code

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000-$209,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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