Senior Software Engineer, Business Technology

SeatGeek; New York (NY); On-site; USD 144,000 - 209,000; Full time

Benefits offered by this job

Equity stake

Discretionary annual bonus

WFH stipend

Unlimited PTO

Family leave

401(k) matching

Health, vision, dental, and life

Job summary

SeatGeek is seeking a Biz Tech engineer in New York to run modern containerized services, ship code to production multiple times a day, and leverage cutting-edge AI tools to deliver scalable features while upholding SeatGeek’s standards.

You will translate advanced R&D patterns into practical applications for non-technical teams, design scalable AI foundations, and collaborate across disciplines to improve the overall tech stack.

Qualifications

• Experience building business-critical software in a fast-paced environment.
• Experience solving complex technical challenges with real-time data integrations and scalable workflows.
• Strong adherence to software craftsmanship and product-minded thinking.

Responsibilities

• Run a modern, containerized service-oriented architecture.
• Ship code to production multiple times a day.
• Leverage AI tools to build scalable features across the business.
• Translate R&D patterns into scalable applications for non-technical users.
• Design and scale AI-enabled foundations across SeatGeek.

Skills

Product mindset

Team mentorship

Complex problem-solving

Software craftsmanship

Education

Bachelor's degree in CS or related field

Tools

Python

Go

C#/.NET

React/TypeScript

AWS

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. The Biz Tech team is charged with unlocking the power of the strongest team in the industry. We help everyone at SeatGeek deliver their absolute best work through better tools and automation. All we’re missing is you.

What You’ll Do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Translate the advanced patterns defined in R&D into scalable applications / features for the broader, non-technical workforce at SeatGeek and spread adoption
• Design and scale foundations to promote and extend effective & impactful use of AI and agentic workflows across SeatGeek
• Build powerful and performant tools and integrations between systems that generate efficiency for teams across the business, leveraging AI in the most impactful places
• Guide / steer non-technical users towards greater building capabilities with increasingly robust system architecture + feature sets
• Evaluate new technologies and improve our software stack to keep our technological edge. Ensure our stack of AI tools is maximized for effectiveness + impact
• Work across team and discipline boundaries to develop the best product in our industry

What You Have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. Biz Tech engineers at SeatGeek create custom solutions to unique problems, including complex real-time data integrations, powerful and scaled agentic workflows, and AI enabled automation. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• AI Tooling + Methods: LLMs, Agents, Harnesses, MCPs, Claude, OpenAI, Gemini & more

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!