Senior Software Engineer, Platform

SeatGeek; New York (NY); On-site; USD 144,000 - 209,000; Full time

Benefits offered by this job

Equity stake

Flexible work environment

WFH stipend

Unlimited PTO

Family leave up to 16 weeks

401(k) matching

Student loan matching

Comprehensive insurance

$25k toward family building and reproductive health

$500 wellness stipend

Subscriptions for wellness applications

Ticket allowance for live events

Annual music subscriptions

Job summary

A tech-driven ticketing company is seeking Platform Engineers to design and enhance shared systems that empower teams across the organization. In this role, you will collaborate with cross-functional partners to ensure that the solutions provided enhance reliability and user experience. The ideal candidate will have a background in building production systems and be eager to contribute to the development of a supportive engineering culture. The position offers flexible working options and various perks.

Qualifications

• Experience contributing to shared systems' design and development.
• Familiarity with improving production systems and operations.
• Thoughtful approach to writing and maintaining code.

Responsibilities

• Design and support shared platform systems and tooling.
• Partner with teams for performance and scalability improvements.
• Participate in operating production systems and on-call rotations.

Skills

Experience with shared systems and infrastructure

Familiarity with production systems

Attention to code clarity and maintainability

Interest in developer experience

Collaborative communication skills

Commitment to learning and growth

Tools

Python

Go

GitLab

AWS

Kubernetes

Terraform

Datadog

Kafka

Flink

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences.

We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most.

What you’ll do

• Core Responsibilities
  • Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
  • Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
  • Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
  • Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Impact Opportunities
  • Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
  • Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
  • Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and collaboration across teams

What you have

• Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
• Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
• An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
• Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
• A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python, Go, HCL, Yaml
• Version control: GitLab
• AI Tooling: Cursor, Claude
• Infrastructure: AWS, Kubernetes / EKS, Terraform
• Monitoring & Alerting: Datadog
• Networking: Fastly, Kong, Cilium
• Data: Kafka, Flink, Redshift

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000-$209,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.