Senior Software Engineer: AI-Driven Delivery Leader

Invoca; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Day-One Health Benefits

Mental Wellbeing

Wellness Subsidy

Flexible Time Off

Paid Holidays

Paid Family Leave

Paid Medical Leave

401(k)

Professional Development

Stock option program

Job summary

Invoca is an AI-powered revenue execution platform that unites marketing, commerce, and contact center teams to turn customer interactions into measurable growth. We seek Senior and Staff engineers who own critical stages of the engineering lifecycle and drive outcomes across reliability, security, data, and delivery within an agentic AI-enabled environment.

The role emphasizes speed, quality, and safety, with success measured by business impact, platform scalability, and adoption of new

Qualifications

• 5+ years of experience (Senior) or 8+ years of experience (Staff) with deep expertise in your engineering specialization, with a track record of measurable impact in production environments.
• Experience building systems, tools, or practices that were adopted broadly because they demonstrably improved speed, quality, or safety.
• Curiosity about AI and agentic workflows, and a track record of practically applying new tools rather than just being interested in them.
• Strong technical judgment with a bias toward simplicity and adoption over theoretical completeness.
• Ability to connect technical work to business and customer outcomes, and to communicate that connection clearly.
• Experience partnering across engineering, product, and business functions.
• High ownership mindset, curiosity, and urgency in a fast-moving, evolving technical environment.

Responsibilities

• Take end-to-end accountability for a critical stage of Invoca's engineering lifecycle in your domain, whether that's reliability, security, data, quality, delivery, customer deployment, or architecture.
• Define what “great” looks like in your domain and hold the bar, rather than waiting for it to be defined for you.
• Identify where AI and agentic workflows can meaningfully improve your domain: faster incident detection, smarter test generation, automated security review, adaptive data pipelines, self-healing deployments, or similar.
• Establish safe, observable, and auditable ways to bring AI into your workflows, and help the teams around you adopt them with confidence.
• Build shared practices, tooling, or platforms in your domain that every team can adopt, replacing one-off, team-specific approaches.
• Treat your domain as a product with internal users: define adoption goals and measure whether teams are actually better off because of your work.
• Translate technical decisions in your domain into terms leadership and product teams care about: velocity, cost, risk, customer trust, and revenue impact.
• Partner with engineering and product leadership to prioritize your work based on measurable business and customer impact, not technical elegance alone.
• Drive direction and standards across multiple teams in your area of expertise.
• Influence decisions through clarity, judgment, and evidence, and act as a trusted advisor to engineering and product leadership.

Skills

5+ years Senior

8+ years Staff

AI curiosity

Technical judgment

Ownership mindset

Cross-functional collaboration

Business impact focus

Job description

Invoca is an AI-powered revenue execution platform that unites marketing, commerce, and contact center teams to turn customer interactions into measurable growth. We seek Senior and Staff engineers who own critical stages of the engineering lifecycle and drive outcomes across reliability, security, data, and delivery within an agentic AI-enabled environment.

The role emphasizes speed, quality, and safety, with success measured by business impact, platform scalability, and adoption of new