Senior Software Engineer - 1115 (Ireland)

Braintrust; United States; Remote; USD 110,000 - 118,000; Full time

Job summary

Etsy is seeking an experienced full-stack engineer on a contract basis to enhance the Agent Platform and Experience tooling. The role focuses on improving tooling and infrastructure that empower Support Agents to deliver efficient, high-quality service.

The team is split between US east coast and Ireland, with core hours 9–12 EST. Remote/work-flex options are available, and prior PHP experience is a plus.

Qualifications

• Experience with modern frontend frameworks (React, Angular).
• Background as a full stack engineer, preferably with PHP.
• Strong debugging and problem-solving skills.

Responsibilities

• Improve agent tooling and infrastructure to support Etsy's Support Agents.
• Deliver high-quality, scalable solutions for agent workflows.
• Collaborate with product and design teams to define requirements.

Skills

Frontend frameworks (React, Angular)

Full stack engineering

Debugging skills

Tools

PHP

Job description

• Rate: $80 – $86/hr


• Hours: 40 hours / week


• Experience: 5 - 10 years


• Location: United States | Canada | Europe + 6 more

About The Role

The Agent Platform and Experience team is an established squad of 6 engineers at Etsy. Our mission is to increase agent efficiency while improving decision making to deliver positive and consistent outcomes for our customers and the greater Etsy community. All the members of this squad will be experienced engineers at Etsy that will support you in your onboarding.

We are looking for an experienced full stack engineer to join on a contract basis for our Agent Platform and Experience team. This role will be focused on improving the agent tooling and infrastructure that enable Etsy's Support Agents to deliver efficient, high-quality, and scalable support.

The team is 50/50 split between US east coast and Ireland so core hours would be 9-12 EST.

Requirements

Must-Haves

• Experience with FrontEnd frameworks: React, Angular


• Experienced Full stack engineer. Preferably with a background in PHP


• Strong debugging skills

Nice-to-Haves

• Experience with working with ‘legacy’ code - refactoring and improving existing code is as important as building new code for this role.


• Experience helping to drive and define requirements as much as follow them


• Be comfortable working with design/UX stakeholders and having an interest in UX.


• Experience with performance tuning would be a plus - finding efficiencies in slow areas of the code is very beneficial.


• Enjoy thinking about the implications of your work on end users.


• You are comfortable collaborating with Product Managers and Designers to ensure that you’re delivering impactful product features.


• Have excellent communication skills, and are enthusiastic and forward-looking!

Details/Notes

• This request will provide general project support


• This role is open to all work modes (remote/flex/on-site)


• The team is 50/50 split between US east coast and Ireland so core hours would be 9-12 EST


• This role is unlikely to extend or convert


• The interview process for this role will be:


• 
  
  
  
  • 60 min technical assessment (e.g. live coding session or technical deep dive) with 1-2 members of the hiring team followed by a 30 min manager screen