Senior Software Asset Manager

Jobtailor; Missouri; On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor is seeking a Software Asset Management professional in Missouri to manage SAM activities, optimize license usage, and ensure data quality across enterprise systems.

The role collaborates with IT, procurement, and business operations to drive governance, reporting, and process improvements; requires ServiceNow experience and strong analytical skills.

Qualifications

• Bachelor’s degree in Information Systems, Business, Computer Science, Finance, Supply Chain, or related field or equivalent practical experience.
• 3+ years experience in software asset management, IT asset management, software licensing, IT operations, procurement operations, or a related analytical role.
• Strong analytical skills with the ability to interpret software usage, entitlement, and operational data.
• Experience working with enterprise systems and data sets, ideally including ServiceNow or similar asset/platform tools.
• Experience identifying data quality issues, investigating root causes, and driving corrective actions.
• Strong written and verbal communication skills, including the ability to explain findings and recommendations to technical and non-technical stakeholders.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work effectively across cross-functional teams.

Responsibilities

• Manage day-to-day software asset management activities across software requests, entitlements, software models, and related operational workflows.
• Analyze software license usage, purchased entitlements, and compliance positions to identify risk, optimization opportunities, and reporting insights.
• Review and improve software asset data quality, including software product records, product types, and software model accuracy.
• Investigate and resolve issues affecting scheduled SAM jobs, integrations, and data collection processes.
• Support SaaS and direct-integration use cases by validating data feeds, monitoring job results, and helping ensure reliable license usage visibility.
• Partner with internal stakeholders across IT, procurement, platform teams, and business operations to improve software governance and operational effectiveness.
• Develop reporting, documentation, and process recommendations that improve transparency, audit readiness, and decision-making.
• Help identify process gaps and drive continuous improvement in software asset management standards, workflows, and controls.

Skills

Software Asset Management

Data Quality Improvement

Analytical Skills

Cross-Functional Collaboration

Communication Skills

Education

Bachelor’s degree in Information Systems, Business, Computer Science, Finance, Supply Chain, or related field

Tools

ServiceNow

Enterprise Systems

Data Collection Tools

Job description

• Manage day-to-day software asset management activities across software requests, entitlements, software models, and related operational workflows.
• Analyze software license usage, purchased entitlements, and compliance positions to identify risk, optimization opportunities, and reporting insights.
• Review and improve software asset data quality, including software product records, product types, and software model accuracy.
• Investigate and resolve issues affecting scheduled SAM jobs, integrations, and data collection processes.
• Support SaaS and direct-integration use cases by validating data feeds, monitoring job results, and helping ensure reliable license usage visibility.
• Partner with internal stakeholders across IT, procurement, platform teams, and business operations to improve software governance and operational effectiveness.
• Develop reporting, documentation, and process recommendations that improve transparency, audit readiness, and decision-making.
• Help identify process gaps and drive continuous improvement in software asset management standards, workflows, and controls.

Requirements

• Bachelor’s degree in Information Systems, Business, Computer Science, Finance, Supply Chain, or a related field, or equivalent practical experience.
• 3+ years experience in software asset management, IT asset management, software licensing, IT operations, procurement operations, or a related analytical role.
• Strong analytical skills with the ability to interpret software usage, entitlement, and operational data.
• Experience working with enterprise systems and data sets, ideally including ServiceNow or similar asset/platform tools.
• Experience identifying data quality issues, investigating root causes, and driving corrective actions.
• Strong written and verbal communication skills, including the ability to explain findings and recommendations to technical and non-technical stakeholders.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work effectively across cross-functional teams.

Core Competencies

Demonstrates expertise in Software Asset Management, including data quality improvement, compliance analysis, and operational workflow optimization. Proficient in collaborating with cross-functional teams to enhance software governance and reporting processes.

Highest-signal resume keywords

• Software Asset Management
• Data Quality Improvement
• Analytical Skills
• ServiceNow Experience
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• Software License Management
• Data Analysis
• Operational Workflow Optimization
• Compliance Analysis
• Process Improvement

Soft Skills

• Strong Communication Skills
• Organizational Skills
• Attention to Detail
• Problem-Solving Skills

Industry Keywords

• IT Asset Management
• Procurement Operations
• Software Governance
• Audit Readiness

Tools & Technologies

• ServiceNow
• Enterprise Systems
• Data Collection Tools