Senior Software Account Representative

Jobtailor; Columbus (OH); Hybrid; USD 70,000 - 120,000; Full time

Job summary

Jobtailor is seeking a results‑driven SaaS sales professional to drive penetration with existing clients, expand SaaS adoption, and grow the overall client base from Columbus, OH. The role emphasizes outbound and in‑person engagement with a focus on meeting quota and strategic upsell opportunities.

The ideal candidate has 3+ years in direct sales, 2+ years in outbound full sales cycle, and strong MS Office proficiency, with the ability to operate in a remote‑first setup and commute locally.

Qualifications

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years’ experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote‑first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS Office and the ability to learn new programs and systems
• Associate’s degree (or international equivalent) or equivalent experience required
• 25% driving requirement and valid driver’s license
• Must live local to the city of the job posting (within a 1‑hour commute)

Responsibilities

• Increase Thryv’s penetration to the existing client base
• Increase client engagement with existing software clients
• Grow the SaaS client base through new sales
• Nurture and grow relationships with existing clients
• Identify and pursue new client opportunities to meet a predetermined sales quota
• Engage with clients face‑to‑face approximately 25% of the time
• Present opportunities for additional sales and/or extended usage based on client needs
• Identify and secure new SaaS clients by leveraging self‑generated prospecting and company‑initiated prospecting programs
• Execute all defined operational processes and requirements with excellence
• Participate in sales meetings, call calibrations, and training as needed

Skills

Sales Quota Achievement

Client Engagement

Prospecting

Sales Presentations

Operational Process Execution

Interpersonal Skills

Emotional Intelligence

Adaptability

Relationship Building

Organizational Skills

Education

Associate’s Degree or Equivalent Experience

Tools

MS Office

Job description

Responsibilities

• Increase Thryv’s penetration to the existing client base
• Increase client engagement with existing software clients
• Grow the SaaS client base through new sales
• Nurture and grow relationships with existing clients
• Identify and pursue new client opportunities to meet a predetermined sales quota
• Engage with clients face‑to‑face approximately 25% of the time
• Present opportunities for additional sales and/or extended usage based on client needs
• Identify and secure new SaaS clients by leveraging self‑generated prospecting and company‑initiated prospecting programs
• Execute all defined operational processes and requirements with excellence
• Participate in sales meetings, call calibrations, and training as needed

Requirements

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years’ experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote‑first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS Office and the ability to learn new programs and systems
• Associate’s degree (or international equivalent) or equivalent experience required
• 25% driving requirement and valid driver’s license
• Must live local to the city of the job posting (within a 1‑hour commute)

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

• Sales Quota Achievement
• Client Engagement
• Prospecting
• Sales Presentations
• Operational Process Execution

Soft Skills

• Interpersonal Skills
• Emotional Intelligence
• Adaptability
• Relationship Building
• Organizational Skills

Certifications & Qualifications

• Associate's Degree or Equivalent Experience