Senior Social Welfare Examiner

Wayne County NY; Town of Lyons (NY); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Wayne County NY in New York is seeking an experienced supervisor for the Eligibility and Validation sections within the Social Services agency. The role focuses on supervising examiners who establish financial eligibility for public assistance and ensures accurate determinations.

The position requires overseeing staff, reviewing recommendations, and approving referrals to services, with close adherence to federal, state, and local policies.

Formación

• Experience supervising a group of employees in social services.
• Ability to analyze eligibility facts and exercise judgment.
• Familiarity with Federal, State and Local Social Services laws.
• Ability to perform field visits and collect corroborating documentation.
• Ability to communicate with applicants, cooperating agencies, and courts.

Responsabilidades

• Reviews documents to verify eligibility and determine additional action required.
• Contacts cooperating agencies to verify client’s eligibility.
• Makes field visits to verify information.
• Obtains corroborative written or recorded documentation in cases of possible ineligibility.
• Appears at Administrative or Judicial proceedings when required to interpret decisions.
• Interviews applicants and recipients and collects collateral contacts for eligibility.
• Reports findings of investigations; e.g., reduce grants, close case, release grant, refer to law enforcement.
• Prepares required statistical reporting appropriate to action.
• Provides feedback on validity of decisions to pinpoint causes of error.

Conocimientos

Supervision

Eligibility determination

Document verification

Field visits

Policy interpretation

Interviewing clients

Educación

College study substitution for experience (regionally accredited college or NYS registered business school)

Descripción del empleo

THIS POSITION IS PART OF THE CIVIL SERVICE HELP PROGRAM. AT THIS TIME IT DOES NOT REQUIRE A CIVIL SERVICE EXAMINATION.

GENERAL STATEMENT OF DUTIES:Depending on the examining workload and the organizational structure of the agency, supervises a group of examiners, or a unit, or the eligibility section; or validates a sample of the determinations for assistance under programs administered by a local social services district. Does related work as required.

DISTINGUISHING FEATURES OF THE CLASS:This is an experienced worker who can assume responsibility for (1)supervision of a group of workers establishing financial and other eligibility for the various programs administered by the local social services district, (2)supervision of a unit within the eligibility section, (3)supervision of an entire section responsible for establishing financial eligibility or (4)verification including field review of a sample of the initial financial eligibility determination in the validation section. The role that this individual assumes depends upon the workload and organizational structure of the agency. Work is performed under supervision of a higher level Social Welfare Examiner or of the Director of Administrative Services if assigned to Validation Section.

In the Validation Section:

• Reviews documents available in the agency’s files to verify eligibility and/or to determine the additional action necessary to verify eligibility;
• Contacts cooperating agencies to verify client’s eligibility;
• Makes field visits, when necessary, to verify information relevant to the validation process;
• Obtains corroborative written or recorded documentation in cases of possible ineligibility;
• Appears at Administrative or Judicial proceedings when required to interpret decisions on applications;
• Interviews applicants and recipients and as needed, collateral contacts redocumentation of eligibility for public assistance;
• Reports findings of investigations; i.e., reduce grants, close case, release grant, refer to law enforcement;
• Prepares required statistical reporting appropriate to action;
• Provides feedback on validity of decisions to the agency to pin-point causes of error.

In Eligibility Determination Section - Depending upon the examining workload may do any or all of the following:

• Serves as a working supervisor over a group of Social Welfare Examiners or supervises a unit or section;
• Reviews Social Welfare Examiner’s recommendations and approves or disapproves it;
• Approves referral of clients to social services section for services;
• Assists in the formulation of policies and procedures and interprets Federal, State and Local Policies and programs;
• Establishes necessary controls for determining staff performance and makes necessary performance evaluations.

Good knowledge of Federal, State and Local Social Services Laws and Programs as they affect eligibility for financial assistance and money payments; familiarity with other laws as they affect eligibility, such as Workmen’s Compensation, Social Security and Unemployment Insurance; ability to deal effectively with others; ability to analyze facts obtained and use facts in making judgments regarding eligibility; ability to understand and follow directions; good powers of observation and perception; initiative; tact; judgment, emotional maturity and good health.

PROMOTIONAL: Current employment within Wayne County DSS/WFD

• Two years of permanent competitive class services as a Social Welfare Examiner; or
• Two years of permanent competitive class service as an Employment and Training Counselor

OPEN COMPETITIVE:Three years of experience in examining, investigating, or evaluating claims for assistance, Veterans, or Unemployment criteria for eligibility.
Note: Study in a regionally accredited college or university or one registered by New York State or a business school registered by New York State may be substituted for two years of the experience on a year for year basis.