Senior Social Content Manager | Growth & Community

Incubator Lab AI; Florida; On-site; USD 65,000 - 75,000; Full time

Job summary

Resilia is seeking a Content Manager, Social to oversee daily social media operations across key channels. You will manage the content calendar, coordinate approvals, maintain a consistent brand voice, and engage with the community while using performance data to drive growth.

You will lead publishing across Instagram, TikTok, Facebook, and YouTube, collaborate with creators and agencies, and own paid social boosting from setup to reporting. EST hours required.

Qualifications

• Proven experience managing social media channels for a brand, organization, or consumer-facing business.
• Experience managing content calendars, scheduling, publishing workflows, and approval processes.
• Hands-on experience with Instagram, TikTok, Facebook, and YouTube.
• Strong community management skills, including responding to comments and direct messages in a natural, brand-appropriate manner.
• Experience managing paid social content boosting, including campaign setup, budget coordination, and performance tracking.
• Ability to interpret social media analytics and translate performance insights into actionable recommendations.
• Experience coordinating content creators, agencies, and other creative partners.
• Excellent written communication skills and strong attention to detail.
• Highly organized, proactive, and comfortable managing multiple channels and deadlines simultaneously.
• Ability to work full-time during EST hours.

Responsibilities

• Own and maintain the social media content calendar across Instagram, TikTok, Facebook, and YouTube.
• Coordinate content scheduling, deadlines, and approvals to ensure all posts are approved before publication.
• Ensure content is published accurately, consistently, and on schedule.
• Coordinate with the Content Director, content creator, creative agency, and Soona creators to keep content production moving.
• Track content status, feedback, revisions, and approvals to prevent delays.
• Ensure all published content aligns with brand guidelines, messaging, and campaign objectives.
• Monitor comments, direct messages, and audience interactions across social media channels.
• Respond promptly and authentically, maintaining a consistent and human brand voice.
• Identify recurring questions, audience feedback, and opportunities to strengthen community engagement.
• Own the end-to-end process for boosting social media content.
• Coordinate campaign setup, audience targeting, budgets, and performance monitoring.
• Track results and recommend adjustments to improve engagement, reach, and overall performance.
• Monitor channel performance, including reach, engagement, audience growth, and content effectiveness.
• Prepare regular performance reports and identify trends, opportunities, and areas for improvement.
• Use data and audience insights to inform future content planning and execution.
• Report to the Content Director on publishing progress, approvals, community activity, and channel performance.
• Keep stakeholders informed of upcoming content, outstanding approvals, and potential publishing delays.
• Maintain organized workflows and clear communication across all contributors.

Skills

Social channels mgmt

Content calendars

Publishing workflows

Instagram

TikTok

Facebook

YouTube

Community management

Paid social boosting

Analytics interpretation

Content creators coordination

Written communication

Multi-channel organization

EST hours

Job description

Resilia is seeking a Content Manager, Social to oversee daily social media operations across key channels. You will manage the content calendar, coordinate approvals, maintain a consistent brand voice, and engage with the community while using performance data to drive growth.

You will lead publishing across Instagram, TikTok, Facebook, and YouTube, collaborate with creators and agencies, and own paid social boosting from setup to reporting. EST hours required.