Senior Social Content & Client Delivery Lead

Publicis Production; Chicago (IL); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability insurance

401K

Paid time off

Parental leave

Job summary

Publicis Groupe in Chicago seeks a Senior Account Manager to drive client relationships and oversee day-to-day execution of social content and creative production projects. You will partner with Production, Creative, Strategy and cross-functional teams to ensure projects stay on strategy, organized, and on budget.

You will translate business and brand objectives into clear plans, timelines, deliverables, and next steps while managing fast-moving organic social content and platform-specific

Qualifications

• Minimum 5 years of experience in a similar or comparable position in a creative, social, production, advertising, or content agency.
• Experience managing client relationships and leading social, content, or production projects from initiation through completion.
• Experience with organic social, social content, digital production, or integrated campaigns is strongly preferred.

Responsibilities

• Manage day-to-day client relationships and serve as a key point of contact across assigned social, content, and production projects and workstreams
• Plan and execute social-first projects from briefing through final delivery with Producers, Creative, Strategy, and other internal teams
• Lead daily campaign maintenance, including tracking, status, deliverables, and priorities
• Coordinate internal and client meetings, set agendas, document action items, and ensure timely follow-up
• Develop and manage project schedules, trackers, timelines, and status reports across multiple workstreams
• Own delivery and tracking of assets, social content, and campaign artifacts for launch
• Identify risks and dependencies and work with teams to keep content moving quickly
• Balance multiple projects and maintain high attention to detail and quality

Skills

Project management

Client management

Social content

Communication

Cross-functional

Budgeting

Timeline management

Agency experience

Leadership

Job description

Publicis Groupe in Chicago seeks a Senior Account Manager to drive client relationships and oversee day-to-day execution of social content and creative production projects. You will partner with Production, Creative, Strategy and cross-functional teams to ensure projects stay on strategy, organized, and on budget.

You will translate business and brand objectives into clear plans, timelines, deliverables, and next steps while managing fast-moving organic social content and platform-specific