Senior Social & Community Strategy Lead

Ruggable; Los Angeles (CA); Hybrid; USD 146,000 - 183,000; Full time

Job summary

Ruggable, based in Los Angeles, CA, is seeking a Senior Social Media/Community Strategist to lead day-to-day community management and strategic storytelling across channels, with a strong focus on Pinterest and Reddit. Reporting to the Director of Social, you will shape how the brand listens, responds, and learns from its community.

The role requires 8+ years of experience, exceptional writing, and the ability to work across CX, product, and marketing.

Qualifications

• 8+ years in community management for consumer brands.
• Ability to shape strategy across channels, not only respond.
• Strong Pinterest fluency and Reddit leadership.
• Excellent writing with adaptable tone for social spaces.

Responsibilities

• Lead daily community management across Instagram, TikTok, Facebook, Pinterest, YouTube, Threads and Reddit.
• Own Reddit presence, editorial strategy, and community storytelling.
• Define KPIs, reporting cadence, and playbooks for community health.
• Collaborate with CX and product teams to translate community feedback into VOC.

Skills

Community management

Multi-channel strategy

Pinterest fluency

Reddit expertise

Copywriting

CX collaboration

Crisis judgment

Social analytics

Independent work

Tools

Sprout

Sprinklr

Brandwatch

Gorgias

Zendesk

Kustomer

Job description

Ruggable, based in Los Angeles, CA, is seeking a Senior Social Media/Community Strategist to lead day-to-day community management and strategic storytelling across channels, with a strong focus on Pinterest and Reddit. Reporting to the Director of Social, you will shape how the brand listens, responds, and learns from its community.

The role requires 8+ years of experience, exceptional writing, and the ability to work across CX, product, and marketing.