Senior Social Accounts Lead

Born Social; New York (NY); Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

20 days vacation per year

Medical, dental, vision insurance

Annual performance bonus

401(k) matching

Job summary

Born Social is seeking a Senior Account Manager for our hybrid New York City office. You will lead day-to-day client communications, develop deep relationships, and work with the Account Directors to identify growth opportunities.

In this role you’ll oversee account operations, ensure output meets client objectives, and report insights back to clients. You’ll collaborate with our Strategy team to articulate value and drive results while fostering a strong team culture.

Qualifications

• 3–5 years of experience in social media, agency-side preferred.
• Excellent client communication and relationship-building skills.
• Strong project management and cross-functional collaboration.

Responsibilities

• Lead daily client communications and nurture long-term relationships with key stakeholders.
• Collaborate with Account Directors to design and implement efficient account workflows.
• Review content to ensure alignment with client objectives and social strategy.
• Prepare and present results with the Strategy team, highlighting insights and value.
• Coordinate influencer/creator activations with Social Media Managers and Studio teams.
• Help shape team culture with Account Directors and VP team.

Skills

Client management

Project management

Strategic communication

Agency experience

Job description

Born Social is seeking a Senior Account Manager for our hybrid New York City office. You will lead day-to-day client communications, develop deep relationships, and work with the Account Directors to identify growth opportunities.

In this role you’ll oversee account operations, ensure output meets client objectives, and report insights back to clients. You’ll collaborate with our Strategy team to articulate value and drive results while fostering a strong team culture.