Senior SOC Engineer - Customer-Focused XDR/SIEM Expert

BairesDev; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% remote work

Excellent compensation in USD

Hardware provided

Flexible hours

Parental leave & vacations

Mentorship and growth opportunities

Job summary

BairesDev is seeking a Senior SOC Engineer to act as a trusted advisor to enterprise customers, supporting product SME activities, troubleshooting issues, and driving ROI from security investments.

The role emphasizes hands-on scripting, integration work, and creating knowledge materials while delivering value through security operations expertise. This is a fully remote opportunity with global client exposure and strong English communication requirements.

Qualifications

• 5+ years of experience in Security Operations environments, including detection, triage, incident response, automation, and security tool administration.
• Background with SIEM/SOAR/XDR platforms such as Splunk, Sentinel, QRadar, CrowdStrike Falcon, or equivalent.
• Strong XDR/EDR experience, with Cortex XDR preferred; CrowdStrike, SentinelOne, Carbon Black, or Microsoft Defender XDR also acceptable, covering endpoint detection, investigation workflows, alert triage, and response automation.
• Practical, hands-on scripting ability in Python and/or JavaScript for automating workflows and building custom integrations and tooling.
• Linux system administration and troubleshooting experience in production environments.
• Cloud security awareness across GCP, AWS, or Azure.
• Genuine customer-facing experience, with strong communication skills and the ability to explain complex security concepts clearly to non-technical stakeholders.
• Advanced proficiency in English.

Responsibilities

• Serve as a trusted advisor and product SME for enterprise customers using a converged XDR/SIEM/SOAR platform.
• Troubleshoot critical customer issues, applying detection, triage, and incident response expertise.
• Write scripts and build custom integrations to support and automate customer workflows.
• Train customers and create knowledge base articles and guides that drive product adoption.
• Help customers realize ROI and ongoing value from their security platform investment.

Skills

Security Operations

Detection & Incident Response

Automation & Scripting

SIEM/SOAR/XDR platforms

Python/JavaScript scripting

English communication

Tools

Splunk

Sentinel

QRadar

CrowdStrike Falcon

Cortex XDR

XSOAR/Phantom

Job description

BairesDev is seeking a Senior SOC Engineer to act as a trusted advisor to enterprise customers, supporting product SME activities, troubleshooting issues, and driving ROI from security investments.

The role emphasizes hands-on scripting, integration work, and creating knowledge materials while delivering value through security operations expertise. This is a fully remote opportunity with global client exposure and strong English communication requirements.