Senior SMB Relationship Banker — Growth & Impact

Regions Bank; Monroe (LA); On-site; USD 47,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Monroe, LA, is seeking a Senior Small Business Relationship Banker to meet with customers, identify financial needs, and offer Regions products and guidance to help achieve financial goals. The role focuses on small business clients with revenues up to $5MM, including checking, card, lending, and merchant services.

The successful candidate will have banking or sales experience, strong communication skills, and the ability to work in a fast-paced team environment.

Qualifications

• High School Diploma or GED is required.
• Two years of banking, sales, and/or customer service experience.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to work Saturdays as needed.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsibilities

• Achieves targets by proactively identifying customer needs and providing advanced guidance on Regions' solutions for small business customers.
• Conducts outbound calls using lead lists to expand relationships and acquire new customers.
• Works with Branch Manager as the primary relationship manager for a portfolio of small business customers up to $5MM.
• Educates customers on Regions' Consumer and Business products and services, including loan and deposit types.
• Educates customers on digital solutions such as mobile, online, and ATM offerings.
• Ensures a consistent, optimal customer experience and handles day-to-day branch responsibilities including greeting customers and processing transactions.
• Owns and resolves customer issues and refers complex needs to internal experts.
• Supports team development by serving as a subject matter expert for junior bankers.
• Follows bank processes, adheres to laws and regulations, and manages operational risks.

Skills

Relationship-building

Customer service

Communication skills

Microsoft Office

Sales experience

Banking experience

Education

High School Diploma or GED

Bachelor's degree

Job description

Regions Bank in Monroe, LA, is seeking a Senior Small Business Relationship Banker to meet with customers, identify financial needs, and offer Regions products and guidance to help achieve financial goals. The role focuses on small business clients with revenues up to $5MM, including checking, card, lending, and merchant services.

The successful candidate will have banking or sales experience, strong communication skills, and the ability to work in a fast-paced team environment.