Senior Smart Home AV Lead Technician

ProSource; Mooresville (NC); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Competitive salary

Employee discounts

Descripción de la vacante

ProSource in Mooresville, NC seeks a Lead Audio Video Smart Home Technician to deliver high-quality installations and exceptional service for multi-room systems and smart home solutions. You will work independently and with others to complete installs, service calls, and projects on schedule, following best practices in AV technology.

The role requires at least 5 years’ experience, a clean driving record, and the ability to pass a multi-state background check.

Formación

• At least 5 years of experience in audio/video installation, smart home technologies, or a similar role.
• Must have a clean driving record.
• Must be able to pass a multi-state background check by the State of North Carolina Alarm Licensing Board.
• Availability to work on a rotating on-call service schedule.
• Proficient with desktop and mobile computing tools.
• Excellent verbal and written communication skills, with the ability to engage and educate clients.
• Self-motivated, detail-oriented, and able to follow best practices in system design and installation.
• Proven problem-solving ability with the capacity to think critically and act decisively in troubleshooting.
• Comfortable working with both hand and power tools and familiar with industry-standard equipment.
• Highly organized with the ability to handle multiple tasks and prioritize effectively.
• Process-driven with a commitment to maintaining the highest level of service and professionalism.

Responsabilidades

• Lead the installation and setup of multi-room audio/video systems and smart home solutions, ensuring optimal performance and client satisfaction.
• Provide advanced troubleshooting expertise for various systems and resolve issues efficiently.
• Install and configure basic networking and data systems.
• Program and configure single-room systems, including advanced setups.
• Possess a solid understanding of multi-room systems and security system programming and design.
• Demonstrate proficiency in managing and maintaining vehicle care and equipment.
• Support the team in maintaining the highest standards of service, quality, and safety.

Conocimientos

Communication

Attention to detail

Problem solving

Self-motivation

Organization

Herramientas

Control4

Lutron Homeworks

WAC

DMF

American Lighting

Lutron shades

Bang & Olufsen

Qolsys

Alarm.com

Ruckus

Access Networks

Ubiquiti

Eero

MadVR

Descripción del empleo

ProSource in Mooresville, NC seeks a Lead Audio Video Smart Home Technician to deliver high-quality installations and exceptional service for multi-room systems and smart home solutions. You will work independently and with others to complete installs, service calls, and projects on schedule, following best practices in AV technology.

The role requires at least 5 years’ experience, a clean driving record, and the ability to pass a multi-state background check.