Senior Slot Systems Technician

Grand Sierra Resort; Reno (NV); On-site; USD 52,000 - 75,000; Full time

Job summary

Grand Sierra Resort in Reno, NV seeks an experienced Slot Maintenance Technician to service and repair slot machines and related equipment on the casino floor. You will diagnose faults, perform preventive maintenance, and support guest needs with a professional approach.

Responsibilities include reading audit reports, maintaining performance databases, and learning new repair techniques while working diverse shifts to meet casino demand.

Qualifications

• Minimum 4 years’ experience in slot maintenance or similar field.
• Must be able to maintain appropriate Gaming License.
• Willing to work all shifts including holidays, nights, and weekends.
• Knowledge of slot operating systems Kronos, Konetic, HotSOS, Everi and XChange Explorer.

Responsibilities

• Basic computer knowledge to access/input information and read/respond to email.
• Learn and understand slot operating systems (Kronos, including Konetic mobile dispatch, HotSOS, Everi, and XChange Explorer).
• Provide clear direction and guidance to guests, respond to inquiries professionally.
• Repair slot machines and components as directed to optimize guest experience.
• Perform preventive maintenance to improve appearance and reduce downtime.
• Review audit reports to ensure machines functioning properly and maintain floor performance databases.
• Observe higher level mechanics to learn new repair techniques.
• Circulate casino floor to identify machines needing repair or guests needing assistance.
• Any other duties as assigned within the scope of this position.

Skills

Written & Verbal Instructions

Slot Equipment Use

Independent Work

Detail Orientation

Interpersonal Skills

Shift Flexibility

Pressure Tolerance

Reading/Math/Problem Solving

Leadership & Training

Age 21+

Education

Slot Maintenance Experience

Gaming License Knowledge

Tools

Slot Operating Systems (Kronos)

Konetic Mobile Dispatch

HotSOS

Everi

XChange Explorer

Job description

Grand Sierra Resort in Reno, NV seeks an experienced Slot Maintenance Technician to service and repair slot machines and related equipment on the casino floor. You will diagnose faults, perform preventive maintenance, and support guest needs with a professional approach.

Responsibilities include reading audit reports, maintaining performance databases, and learning new repair techniques while working diverse shifts to meet casino demand.