Senior Site Reliability Engineering Manager – Scale & Resilience

Socket.dev; New York (NY); On-site; USD 150,000 - 220,000; Full time

Job summary

Forge is seeking a Manager, Site Reliability Engineering to lead a high‑performing SRE team ensuring Forge systems remain highly available for customers. You will guide incident response, design robust observability, and drive reliability improvements across platforms and products.

You will mentor engineers, influence across engineering and non‑engineering stakeholders, and partner with Security, Compliance, and Risk teams to meet regulatory needs.

Qualifications

• 5+ years of experience leading a Site Reliability Engineering, DevOps, Cloud Operations, or similar reliability-focused function.
• 10+ years of total software engineering, infrastructure, platform, cloud, or production operations experience.
• Bachelor’s degree in Computer Science, Engineering, or a closely related field, or equivalent practical experience.
• Experience building, operating, and maintaining large-scale cloud infrastructure and distributed systems.
• Hands‑on experience with observability, monitoring, alerting, incident response, troubleshooting, and production support.
• Experience with CI/CD, infrastructure automation, cloud platforms, and operational tooling.
• Strong technical judgment, communication skills, and ability to influence across engineering and non-engineering stakeholders.

Responsibilities

• Manage Forge’s Site Reliability Engineering team responsible for keeping Forge systems highly available for customers.
• Drive strong incident management practices in partnership with engineering teams, including response, mitigation, follow‑up, and post‑incident learning.
• Build, improve, and manage observability infrastructure in partnership with Platform Engineering, including monitoring, alerting, dashboards, and operational metrics.
• Improve monitoring coverage and alert quality to reduce noise, shorten time to detect, and support faster response and mitigation.
• Champion reliability best practices across engineering, including service ownership, operational readiness, disaster recovery, and production support standards.
• Contribute to technical design, architecture, automation, infrastructure, and overall team delivery.
• Collaborate with engineering teams to troubleshoot production issues, identify recurring problems, and improve system reliability.
• Hire, coach, mentor, and manage performance for SRE team members while supporting career development and team health.
• Partner with Security, Compliance, and Risk partners to ensure reliability and infrastructure practices meet the needs of a regulated business.

Skills

SRE leadership

Cloud infrastructure

Observability

CI/CD

Incident response

Education

Bachelor's degree or equivalent

Tools

Datadog

CloudWatch

Kubernetes

Terraform

Ansible

Job description

Forge is seeking a Manager, Site Reliability Engineering to lead a high‑performing SRE team ensuring Forge systems remain highly available for customers. You will guide incident response, design robust observability, and drive reliability improvements across platforms and products.

You will mentor engineers, influence across engineering and non‑engineering stakeholders, and partner with Security, Compliance, and Risk teams to meet regulatory needs.