Head of Site Reliability Engineering

Forge; San Francisco (CA); On-site; USD 150,000 - 220,000; Full time

Job summary

Forge is seeking a Manager, Site Reliability Engineering to lead a growing SRE team, elevating reliability, observability, and incident response across our cloud-based platform. You will coach engineers, shape production operations, and partner with Platform, Security, Compliance, and Product teams to deliver secure, scalable services.

Ideal candidates have 5+ years leading SRE/DevOps, 10+ years in software or production operations, and strong communications across engineering and

Qualifications

• 5+ years leading an SRE/DevOps or similar reliability function.
• 10+ years total software engineering, infrastructure, or production operations.
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent).
• Experience building and operating large-scale cloud infrastructure and distributed systems.
• Hands-on with observability, monitoring, alerting, incident response, troubleshooting, and production support.
• Experience with CI/CD, infrastructure automation, cloud platforms, and ops tooling.
• Strong technical judgment and ability to influence across teams.

Responsibilities

• Lead Forge's Site Reliability Engineering team to maintain high availability for customers.
• Drive incident management practices in partnership with engineering teams.
• Build and manage observability infrastructure including monitoring, alerting, dashboards, and metrics.
• Improve monitoring coverage and alert quality to reduce noise and speed detection.
• Champion reliability best practices: service ownership, disaster recovery, production readiness.
• Contribute to design, architecture, automation, and infrastructure improvements.
• Collaborate with engineering to troubleshoot production issues and improve system reliability.
• Hire, coach, and manage SRE team performance and career development.
• Partner with Security, Compliance, and Risk to meet regulatory needs.

Skills

SRE leadership

Cloud infrastructure

Observability

CI/CD

Incident response

Education

Bachelor's degree in CS/Engineering

Tools

Kubernetes

Terraform

Ansible

Datadog

CloudWatch

Job description

Forge is seeking a Manager, Site Reliability Engineering to lead a growing SRE team, elevating reliability, observability, and incident response across our cloud-based platform. You will coach engineers, shape production operations, and partner with Platform, Security, Compliance, and Product teams to deliver secure, scalable services.

Ideal candidates have 5+ years leading SRE/DevOps, 10+ years in software or production operations, and strong communications across engineering and