Senior Site Reliability Engineer, AI-Driven Reliability

AlphaSense; United States; Remote; USD 150,000 - 225,000; Full time

Job summary

AlphaSense is seeking a Staff Site Reliability Engineer to shape reliability, scalability, and performance across a global SaaS platform. You will architect core reliability platforms, mentor engineers, and drive SRE practices with incident response and blameless postmortems.

You will lead AI-driven reliability initiatives, improve observability, and steer design reviews to meet 99.99% uptime targets. Equity may be offered; compensation range is disclosed on postings.

Qualifications

• 8+ years of Site Reliability Engineering or similar role.
• 3+ years operating in a Senior+ SRE position.
• Experience running production SaaS systems at scale.
• Proficiency in Python or Go (or similar).
• Hands-on with cloud platforms (AWS, GCP, or Azure) and Kubernetes.
• Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing).
• Experience with monitoring and alerting (Prometheus, Grafana, Datadog, ELK).
• Familiarity with advanced observability (OTEL, continuous profiling).
• Proven incident management experience including leading high-severity incidents and postmortems.
• Strong troubleshooting & communication skills.

Responsibilities

• Architect Reliability Paved Paths: Build frameworks and self-service tooling for reliability in a You Build It, You Run It culture.
• Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics and remediation.
• Champion Reliability Culture: Embed SRE practices across engineering via design reviews and production readiness.
• Incident Leadership: Act as Incident Commander during critical events, leading blameless postmortems.
• Advance Observability: Deliver end-to-end monitoring, tracing, and profiling to optimize performance.
• Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship.

Skills

SRE experience

SaaS at scale

Python/Go

Cloud platforms

Kubernetes

Networking basics

Monitoring tools

Observability

Incident leadership

Communication

Tools

Prometheus

Grafana

Datadog

ELK

OTEL

Kubernetes

Job description

AlphaSense is seeking a Staff Site Reliability Engineer to shape reliability, scalability, and performance across a global SaaS platform. You will architect core reliability platforms, mentor engineers, and drive SRE practices with incident response and blameless postmortems.

You will lead AI-driven reliability initiatives, improve observability, and steer design reviews to meet 99.99% uptime targets. Equity may be offered; compensation range is disclosed on postings.