Senior Site Reliability Engineer

IXL; Raleigh (NC); On-site; USD 100,000 - 130,000; Full time

Job summary

IXL in Raleigh, NC is looking for a Senior Site Reliability Engineer to enhance and maintain the performance of our educational products. The ideal candidate will have strong programming skills, cloud experience, and a passion for optimizing technology solutions.

This role involves developing monitoring tools, addressing technical issues, and collaborating with engineering teams to ensure our products are scalable and reliable. Join us in making a real impact on millions of learners.

Qualifications

• 6+ years of professional hands-on software engineering or site reliability experience.
• Experience with production performance and scalability.
• Fluency in observability methodologies.

Responsibilities

• Maintain reliability and performance of IXL products.
• Develop and maintain accurate monitoring dashboards and documentation.
• Identify technical problems and develop effective solutions.

Skills

Object-oriented programming (Java, C++, C)

Scripting languages (Python, Bash, Perl)

Cloud provider experience (AWS, GCP)

Containerization (Docker, Kubernetes)

Observability tools

Troubleshooting across tech stacks

Time management skills

Strong communication skills

Education

Bachelor's or advanced degree in computer science or related discipline

Tools

Monitoring dashboards

Web servers

Database systems

Load balancers

Job description

## Senior Site Reliability Engineer### Raleigh-Durham, NCIXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Site Reliability Engineer to join our team, and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.This position requires you to be in our Raleigh, NC, area office.#### WHAT YOU'LL BE DOING* Work with your team to master a variety of production technology stacks* Take responsibility for site performance, uptime and scalability* Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product* Identify technical problems and develop solutions* Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers* Build and propose architecture changes that will make our products more scalable and reliable* Develop tooling for deployment and release processes#### WHAT WE'RE LOOKING FOR* Bachelor's or advanced degree in computer science or a related discipline* 6+ years of professional hands-on software engineering or site reliability experience* Experience with at least one object oriented programming language like Java, C++, C* Experience with at least one scripting language like Python, Bash, Perl* Public cloud provider experience (AWS or GCP is a plus)* Experience with containerized cloud solutions utilizing Docker and Kubernetes* Experience with common service technologies like web servers, message queues, load balancers, and databases* Fluency in observability tools and methodologies* Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize* Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions* Flexibility about work hours and being on call* Strong communication and time management skills#### ABOUT IXL LEARNINGIXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:* 1 in 4 students in the United States uses* provides an immersive learning experience for 25 languages* is the nation's largest community of tutors, covering 300+ subjects* is a comprehensive marketplace for millions of educator-created resourcesOur mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.> *At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.*