Content Production Manager

IXL; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Office in Raleigh

Job summary

IXL Learning is seeking a Content Production Manager to lead the Content Production team in Raleigh, NC. You will mentor a group of specialists, coordinate with Curriculum Designers, and ensure high-quality, on-time delivery of interactive content and metadata across multiple subjects.

You'll work with HTML/XML markup and advanced spreadsheet workflows, strategize project scopes, and optimize production processes while maintaining a collaborative, growth-focused environment.

Qualifications

• Bachelor's degree required in a relevant field.
• Demonstrated experience leading and coaching teams.
• Strong project-management and cross-team coordination skills.
• Proficiency with Excel or Google Sheets; familiarity with HTML/CSS/XML is a plus.

Responsibilities

• Lead a team of Content Production Specialists and team leads.
• Define scopes and timelines with curriculum leads and allocate capacity across projects.
• Serve as final quality gatekeeper for all work from the team.
• Monitor progress and report status to stakeholders.
• Design workflows and drive process improvements for efficiency and quality.
• Troubleshoot production issues and collaborate with engineers on tools.

Skills

Team leadership

Project management

Cross-team coordination

Excel proficiency

Strong communication

Problem solving

Education

Bachelor's degree

Tools

XML/HTML/CSS

XML/HTML

Job description

## Content Production Manager### Raleigh-Durham, NCIXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking an experienced people and project manager to lead our growing Content Production team.The Content Production team is responsible for a wide range of tasks within our production process, including: converting content written by Curriculum Designers into an interactive online format used in IXL skills across five subjects; creating or sourcing images; uploading PDFs and other resources; and using spreadsheets and internal tools to format and enter accurate metadata for our content. As Content Production Manager, you'll lead the team of Content Production Specialists and partner closely with our Curriculum Designers to coordinate many simultaneous projects to meet our content development goals. This role has some technical aspects, so it's important that you are comfortable working with spreadsheets and markup languages such as HTML or XML (although coding experience is not required). #LI-EM1This is a full-time position that requires you to be in our Raleigh, NC, area office.#### WHAT YOU'LL BE DOING* Manage a team of 20 Content Production Specialists, including several team leads. As needed, recruit and train new employees* Guide and mentor the leads and Content Production Specialists on your team, fostering a positive and collaborative work environment that encourages continuous improvement* Act as the final quality gatekeeper for all work completed by your team, proactively identifying and addressing any concerns* Work closely with curriculum team leads to define project scopes and timelines. Strategically allocate your team's capacity across projects, adapting quickly as priorities change* Monitor progress across projects and communicate project status to all stakeholders* Design workflows and implement process improvements to ensure projects are completed efficiently and in accordance with our quality standards* Troubleshoot technical issues in our production workflow and work with engineers to evaluate and improve our in-house tools#### WHAT WE'RE LOOKING FOR* Bachelor's degree* 4+ years experience with managing, coaching, and motivating teams; experience managing team leads or managers is strongly preferred* 4+ years of project management experience* Proven success coordinating cross-team projects with multiple stakeholders* Strong organizational, problem-solving, and communication skills* Flexible and adaptable, with a growth mindset and can-do attitude* Ability to quickly learn and master new guidelines, software, and code* Advanced knowledge of Excel or Google Sheets (e.g. vlookup, concatenate, left/right/mid) required; familiarity with XML, HTML, and/or CSS is preferred* Interest or experience in K-12 education is a plusPlease be sure to send a cover letter with your submission so that we can learn more about you.#### ABOUT IXL LEARNINGIXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:* 1 in 4 students in the United States uses* provides an immersive learning experience for 25 languages* is the nation's largest community of tutors, covering 300+ subjects* is a comprehensive marketplace for millions of educator-created resourcesOur mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.> *At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.*