Senior Site Reliability Engineer

IXL Learning; Raleigh (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

IXL Learning in Raleigh, NC, is looking for a Senior Site Reliability Engineer to help maintain the reliability of their products. The ideal candidate will have significant experience in software engineering, a strong understanding of programming languages such as Java or C++, and familiarity with cloud platforms like AWS or GCP.

Responsibilities include site performance management, developing monitoring tools, and collaborating with engineering teams to deliver scalable solutions. This position offers a diverse and inclusive work environment.

Qualifications

• 6+ years of professional hands-on software engineering or site reliability experience.
• Experience with at least one object-oriented programming language like Java, C++, or C.
• Experience with at least one scripting language like Python, Bash, or Perl.

Responsibilities

• Work with your team to master a variety of production technology stacks.
• Take responsibility for site performance, uptime and scalability.
• Develop and maintain accurate monitoring dashboards and alerting.

Skills

Object oriented programming

Scripting languages

Public cloud experience

Containerized cloud solutions

Troubleshooting

Education

Bachelor's degree in computer science or related discipline

Tools

AWS

Google Cloud Platform

Docker

Kubernetes

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Site Reliability Engineer to join our team, and help maintain the reliability and optimal performance of our products. We are seeking engineers with a passion for problem solving and optimization. We find it immensely satisfying to develop products that impact the lives of millions, and we are eager to have you join our team.

This position requires you to be in our Raleigh, NC, area office.

What You’ll Be Doing

• Work with your team to master a variety of production technology stacks
• Take responsibility for site performance, uptime and scalability
• Develop and maintain accurate monitoring dashboards, alerting and runbook documentation suited to each product
• Identify technical problems and develop solutions
• Partner with application engineering teams to understand product needs, and help deliver scalable solutions for our customers
• Build and propose architecture changes that will make our products more scalable and reliable
• Develop tooling for deployment and release processes

What We’re Looking For

• Bachelor’s or advanced degree in computer science or a related discipline
• 6+ years of professional hands-on software engineering or site reliability experience
• Experience with at least one object oriented programming language like Java, C++, C
• Experience with at least one scripting language like Python, Bash, Perl
• Public cloud provider experience (AWS or GCP is a plus)
• Experience with containerized cloud solutions utilizing Docker and Kubernetes
• Experience with common service technologies like web servers, message queues, load balancers, and databases
• Fluency in observability tools and methodologies
• Flexibility to work with a variety of technologies and legacy systems, balanced against a passion to streamline and modernize
• Skill at troubleshooting problems across the stack, providing both immediate fixes as well as long term solutions
• Flexibility about work hours and being on call
• Strong communication and time management skills

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.