Senior Site Reliability Engineer

Apple; New York (NY); On-site; USD 143,000 - 265,000; Full time

Job summary

Join a forward-thinking company as a Senior Site Reliability Engineer, where your passion for technology and automation will help drive the success of a wide range of media services. You'll be responsible for designing and maintaining systems that ensure high availability and performance for popular platforms like the App Store and Apple Music. This role offers a unique opportunity to work with cutting-edge technology in a collaborative environment, where your contributions will have a direct impact on millions of users worldwide. If you're eager to innovate and make a difference, this is the perfect opportunity for you.

Benefits

Comprehensive medical and dental coverage

Retirement benefits

Employee stock programs

Discounted products and free services

Tuition reimbursement for education

Qualifications

• Experience in Reliability Engineering or DevOps roles is essential.
• Strong coding skills in languages like Golang, Python, and Java.

Responsibilities

• Design, build, and manage services for media content across various platforms.
• Collaborate closely with development teams to enhance service reliability.

Skills

Golang

Python

Java

C++

Troubleshooting

Problem Solving

Reliability Engineering

DevOps

Education

BS or MS in Computer Science

Tools

Terraform

Ansible

Puppet

Kubernetes

Job description

Senior Site Reliability Engineer

New York City, New York, United States Software and Services

Summary

Posted: Mar 28, 2025

Role Number: 200594585

The Media Platforms SRE team under the Apple Service Engineering division is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. They do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, forward-thinking, and cross-functional, offering greater exposure to the array of opportunities here.

Description

Media Platforms SRE is responsible for designing, building and running a diverse set of services that ingest, transform and manage all media content across products like the App Store, Apple Music, Apple Fitness+ and Apple TV+. Whether it’s the latest episode of the Morning Show, a new album from your favorite artist or a brand new iOS app destined for the App Store, you will make sure our systems are highly available, fast and efficient. You’ll interact with a diverse range of system types -- public facing web & API developer services like App Store Connect & TestFlight, pipeline based transformation systems such as iOS binary processing and audio & video transcoding as well as internal business systems and machine learning models. Culturally we believe in a close partnership with our development teams and aim to design & build new services together. We're passionate about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed platforms - many run on our bare metal fleet which you will help transition to new Kubernetes micro services and work with state of the art observability tools and monitoring platforms.

Minimum Qualifications

1. BS or MS degree in computer science
2. Experience coding with programming languages such as Golang, Python, Java, C++
3. Experience in and passion for a Reliability Engineering, DevOps or infrastructure focused role
4. Deep systems and infrastructure knowledge
5. Excellent troubleshooting and problem solving skills

Preferred Qualifications

1. Experience building observability and monitoring for distributed systems
2. Experience with configuration management tools such as Terraform, Ansible or Puppet
3. Passion for designing and building reliable systems
4. Familiarity with microservices architecture and container orchestration with Kubernetes
5. Demonstrated ability to deliver results on time with high quality
6. Automation advocate - you truly believe in removing operation load with software
7. Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.