Senior Site Operations Manager

Adaptive Biotechnologies; Seattle (WA); On-site; USD 102,000 - 152,000; Full time

Benefits offered by this job

Equity grant

Bonus eligible

Job summary

Adaptive Biotechnologies is seeking a Manager of Site Operations to oversee day‑to‑day facilities, services, and employee experience. You will partner with leadership to optimize workflows, maintain CAP/CLIA‑accredited laboratory spaces, and ensure GMP‑controlled environments in the Seattle area.

You will lead operations staff, manage budgets, drive safety and quality compliance, and support business continuity and site performance.

Qualifications

• Bachelor’s degree + 8 years of related experience, or Master’s degree + 6 years of experience.
• Demonstrated willingness to be hands‑on when needed to ensure success.
• Demonstrated experience leading a team, including performance management and development.
• Proficiency in Microsoft Office, SharePoint, and Visio or equivalent software.
• Excellent organizational skills and the ability to balance competing priorities.
• Excellent communication skills with the ability to collaborate cross-functionally.

Responsibilities

• Manage and prioritize daily site operations activities, ensuring consistent service delivery across offices, laboratories, and shared spaces.
• Lead site operations staff, providing direction, coaching, and performance feedback.
• Track team performance against defined KPIs and service-level expectations; maintain operational dashboards and systems of record.
• Oversee vendor performance and service delivery, escalating issues and ensuring contractual expectations are met.
• Manage vendor relationships & contracts as assigned.
• Manage landlord and tenant relationships related to day-to-day operations, services, and issue resolution.
• Support safety, environmental, business continuity, and sustainability programs in alignment with corporate standards.
• Participate in strategic initiatives and site projects, supporting planning, execution, and change management.
• Manage assigned operational budgets and track expenditures against plan.
• Monitor and enforce compliance with company policies, procedures, and regulatory requirements.
• Ensure facility maintenance, inspections, qualifications, and repair records are appropriately documented and maintained within the Quality Management System (QMS).
• Manage continuous improvement initiatives to improve efficiency, quality, and service delivery.
• All other responsibilities as assigned.

Skills

Team Leadership

Budgeting

Operations Management

Cross-functional Collaboration

Education

Bachelor’s degree + 8 years experience

Master’s degree + 6 years experience

Tools

Microsoft Office

SharePoint

Visio

Job description

Adaptive Biotechnologies is seeking a Manager of Site Operations to oversee day‑to‑day facilities, services, and employee experience. You will partner with leadership to optimize workflows, maintain CAP/CLIA‑accredited laboratory spaces, and ensure GMP‑controlled environments in the Seattle area.

You will lead operations staff, manage budgets, drive safety and quality compliance, and support business continuity and site performance.