Senior SIEMaaS Agency Engagement Lead

ECS; Arlington (VA); On-site; USD 102,000 - 153,000; Full time

Job summary

Everforth ECS Federal is seeking an Agency Engagement Account Manager/Project Manager - Senior to support the DHS CDM Data Services BETSIE Program. You will serve as a primary contact for agencies, guiding onboarding, coordinating across Agile teams, and ensuring a smooth transition into Operations and Maintenance.

The role requires strong program management, customer engagement, and experience with SAFe/Agile methods, Jira/Confluence, and federal contracting.

Qualifications

• 7+ years of project and/or program management experience.
• Deep understanding of Federal Government contracting.
• Experience in Agile delivery, SAFe and Jira/Confluence.
• Ability to engage with stakeholders at all levels, including C-suite.
• Strong communication and problem-solving skills.

Responsibilities

• Oversees agency onboarding from planning to completion.
• Ensures onboarding is repeatable and scalable across agencies.
• Documents onboarding steps in clear, agency-friendly language.
• Produces onboarding playbooks for future use.
• Leads agency-facing meetings and progress reviews.
• Manages schedules, tasks, dependencies, and milestones with engineers.
• Escalates risks and issues to maintain progress.

Skills

Project management

Stakeholder engagement

Agile SAFe

Communication

Leadership

Jira/Confluence

Federal contracting

Customer success

Tools

Jira

Confluence

Job description

Everforth ECS Federal is seeking an Agency Engagement Account Manager/Project Manager - Senior to support the DHS CDM Data Services BETSIE Program. You will serve as a primary contact for agencies, guiding onboarding, coordinating across Agile teams, and ensuring a smooth transition into Operations and Maintenance.

The role requires strong program management, customer engagement, and experience with SAFe/Agile methods, Jira/Confluence, and federal contracting.