Senior Shift Leader: Lead, Coach & Guest Experience

Dunkin' - Franchisee Of Dunkin Donuts; Owasso (OK); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Team environment

Growth opportunities

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Owasso, OK is seeking a Senior Shift Leader to support the Store Manager and lead the restaurant team to deliver outstanding guest service.

In this role, you’ll coach Team Members, enforce brand standards for food and beverage, resolve customer issues, and help manage inventory, vendor orders, and training programs. Competitive wages and benefits are available. Join us and grow with a company that values teamwork and opportunity.

Qualifications

• Experience in a fast-paced food service environment preferred.

Responsibilities

• Lead and motivate Team Members throughout your shift.
• Coach Team Members and provide timely, constructive feedback.
• Execute Brand standards for food and beverage preparation.
• Handle customer issues and ensure a smooth, efficient workflow.
• Support the Store Manager with inventory, vendor orders, and training programs.
• Ensure safety, security, and profitability policies are followed.

Job description

Dunkin' - Franchisee Of Dunkin Donuts in Owasso, OK is seeking a Senior Shift Leader to support the Store Manager and lead the restaurant team to deliver outstanding guest service.

In this role, you’ll coach Team Members, enforce brand standards for food and beverage, resolve customer issues, and help manage inventory, vendor orders, and training programs. Competitive wages and benefits are available. Join us and grow with a company that values teamwork and opportunity.