Senior Services Programs Administrator

Greenwich House, Inc.; New York (NY); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) plan

Paid time off

Exclusive program discounts

Job summary

Greenwich House, Inc. is seeking an Older Adult Network Administrator to support daily operations across four sites, develop programming, and assist with referrals, intake, and records.

You’ll work with the Director of Older Adult Community Programming to ensure welcoming, inclusive environments for older adults and maintain high-quality services. Responsibilities include coordinating events, partnerships, and data tracking, plus adherence to NYC Aging standards.

Qualifications

• Experience in older adult services, community programming, administration, program coordination, project management, case assistance, information and referral, or related human services.
• Experience planning and implementing programs, activities, events, and community initiatives.
• Strong organizational, administrative, and project management skills with the ability to manage multiple priorities across locations.
• Ability to analyze data, maintain records, prepare reports, and support quality improvement efforts.
• Knowledge of NYC Aging standards, community resources, and older adult programming preferred.
• Excellent written, verbal, and interpersonal communication skills.
• Must be able to travel independently between Greenwich House Older Adult Center locations.
• Location: Onsite, Across all Older Adult Sites as needed.
• Schedule: 35 hours/week, Sunday – Thursday, 9:00 AM - 5:00 PM.

Responsibilities

• Provide administrative and operational support across all four Older Adult Center locations to promote consistent, high-quality service delivery.
• Support Center Directors with scheduling, correspondence, purchasing, reports, documentation, calendars, and administrative processes.
• Coordinate program activities, events, workshops, outings, and community initiatives, including logistics, materials, vendors, instructors, and partner coordination.
• Provide members with information, referrals, case assistance, service navigation, and connections to community resources.
• Assist with member intake, enrollment, assessments, follow-up, and maintaining accurate confidential records and documentation.
• Support program development by identifying trends, building partnerships, and creating opportunities that promote wellness, learning, creativity, and social connection.
• Monitor participation, engagement, and program outcomes while supporting reporting, data tracking, and continuous quality improvement.
• Assist with budgets, purchasing, invoices, communications, and promotional materials to support program awareness and participation.
• Maintain compliance with NYC Aging standards, agency policies, and contractual requirements through accurate documentation and reporting.
• Provide administrative coverage and operational support at Greenwich House Older Adult Center locations as needed.

Skills

Older adult services

Community programming

Administration

Program coordination

Project management

Case assistance

Information & referral

Human services

Tools

Microsoft Office

Canva

Adobe Acrobat

Zoom

Database systems

Job description

Greenwich House, Inc. is seeking an Older Adult Network Administrator to support daily operations across four sites, develop programming, and assist with referrals, intake, and records.

You’ll work with the Director of Older Adult Community Programming to ensure welcoming, inclusive environments for older adults and maintain high-quality services. Responsibilities include coordinating events, partnerships, and data tracking, plus adherence to NYC Aging standards.