Older Adult Programs Network Lead

Greenwich House; New York (NY); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) plan

Generous paid time off

Employee discounts for Greenwich House

Job summary

Greenwich House is seeking an Older Adult Network Administrator to support day-to-day operations across four New York City sites. This role coordinates administrative tasks, referrals, and program delivery to ensure high-quality services for older adults.

You will assist with scheduling, budgeting, and partnerships while maintaining compliant records and supporting program development that enhances wellness and social connections for members.

Qualifications

• Experience in older adult services or community programming.
• Experience planning and implementing programs, activities, events, and community initiatives.
• Strong organizational, administrative, and project management skills with ability to manage multiple priorities across locations.
• Ability to analyze data, maintain records, prepare reports, and support quality improvement efforts.

Responsibilities

• Provide administrative and operational support across all four Older Adult Center locations to promote consistent, high-quality service delivery.
• Support Center Directors with scheduling, correspondence, purchasing, reports, documentation, calendars, and administrative processes.
• Coordinate program activities, events, workshops, outings, and community initiatives, including logistics, materials, vendors, instructors, and partner coordination.
• Provide members with information, referrals, case assistance, service navigation, and connections to community resources.
• Assist with member intake, enrollment, assessments, follow-up, and maintaining accurate confidential records and documentation.
• Support program development by identifying trends, building partnerships, and creating opportunities that promote wellness, learning, creativity, and social connection.
• Monitor participation, engagement, and program outcomes while supporting reporting, data tracking, and continuous quality improvement.
• Assist with budgets, purchasing, invoices, communications, and promotional materials to support program awareness and participation.
• Maintain compliance with NYC Aging standards, agency policies, and contractual requirements through accurate documentation and reporting.
• Provide administrative coverage and operational support at Greenwich House Older Adult Center locations as needed.

Skills

Older adult services

Community programming

Administration

Program coordination

Project management

Case assistance

Information and referral

Data analysis

Microsoft Office

Canva

Adobe Acrobat

Zoom

Tools

Microsoft Office

Canva

Adobe Acrobat

Zoom

Database systems

Job description

Greenwich House is seeking an Older Adult Network Administrator to support day-to-day operations across four New York City sites. This role coordinates administrative tasks, referrals, and program delivery to ensure high-quality services for older adults.

You will assist with scheduling, budgeting, and partnerships while maintaining compliant records and supporting program development that enhances wellness and social connections for members.