Senior Services Partnerships & Referral Specialist

Element Care; Northern (KY); Hybrid; USD 62,000 - 70,000; Full time

Job summary

Element Care is seeking a Community Partnerships + Referral Specialist to respond to I&R inquiries, educate callers about PACE and enrollment processes, and connect residents with appropriate services. The role involves gathering information, documenting outcomes, and collaborating with enrollment and marketing teams to improve census outcomes.

Required are strong communication skills, the ability to build referral relationships, and comfort working with seniors and caregivers.

Qualifications

• High school degree or equivalent. Associate’s degree in business/marketing, healthcare or human service field preferred.

Responsibilities

• Respond to Information and Referral (I&R) inquiries with timely, accurate information and referrals.

Skills

Communication

Interpersonal skills

Verbal communication

Written communication

Time management

Education

Associate degree in business/marketing/healthcare

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Element Care is seeking a Community Partnerships + Referral Specialist to respond to I&R inquiries, educate callers about PACE and enrollment processes, and connect residents with appropriate services. The role involves gathering information, documenting outcomes, and collaborating with enrollment and marketing teams to improve census outcomes.

Required are strong communication skills, the ability to build referral relationships, and comfort working with seniors and caregivers.