Senior ServiceNow Solution Architect – Telecom Leader

NewRocket; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

NewRocket is seeking a Principal Delivery Architect to lead solution architecture and delivery oversight for our telecommunications vertical. This senior role serves as the technical authority, translating business requirements into a coherent technical roadmap and guiding delivery teams through complex implementations.

You will work closely with client executives, balance speed, cost, and quality, and mentor engineers, analysts, and project managers.

Qualifications

• 10+ years in solution architecture and delivery in telco environments.
• Experience leading multi-stream technology implementations.
• Strong ability to translate requirements into architectural roadmaps.
• Proven client engagement and executive communication skills.
• Familiarity with Agile, hybrid, or waterfall delivery methods.

Responsibilities

• Own end-to-end solution architecture across the engagement.
• Lead client relationships with technical leadership.
• Translate business needs into scalable architectures and delivery plans.
• Provide hands-on technical leadership to delivery teams.
• Mentor team members and produce executive-ready docs.
• Stay current on telco trends and platform capabilities.

Skills

Solution architecture

Technical delivery

Client engagement

Leadership

Telco domain knowledge

Architectural governance

Tools

ServiceNow

Salesforce

OSS/BSS platforms

Job description

NewRocket is seeking a Principal Delivery Architect to lead solution architecture and delivery oversight for our telecommunications vertical. This senior role serves as the technical authority, translating business requirements into a coherent technical roadmap and guiding delivery teams through complex implementations.

You will work closely with client executives, balance speed, cost, and quality, and mentor engineers, analysts, and project managers.