Senior ServiceNow SecOps Engineer - Vulnerability Response

Capgemini; Atlanta (GA); Remote; USD 83,000 - 135,000; Full time

Job summary

Capgemini is seeking a Senior ESM Consultant specializing in ServiceNow Security Operations and Vulnerability Response. You will design, implement, and optimize vulnerability management workflows, data models, and access controls, while integrating scanners and third-party tools.

The role emphasizes automation via Flow Designer and Integration Hub and collaboration with security, IT, and operations teams. The ideal candidate has 4-8 years in ServiceNow and 3+ years in Security Operations or

Qualifications

• 4-8 years of ServiceNow administration, development, or platform experience.
• 3+ years of ServiceNow Security Operations or Vulnerability Response implementation experience.
• Experience implementing or operating ServiceNow Vulnerability Response.
• Experience with vulnerability management lifecycle processes, including scan, triage, prioritization, remediation, and verification.
• Experience with Configuration Management Database, asset data, configuration item matching, ownership, or criticality management.
• Experience developing ServiceNow JavaScript using GlideRecord, Business Rules, Script Includes, or User Interface Policies.

Responsibilities

• Designing and implementing ServiceNow Security Operations solutions, including data models, workflows, access controls, and application configurations.
• Configuring and administering ServiceNow Vulnerability Response and Configuration Compliance modules, including source onboarding, assignment rules, service-level agreements, notifications, and remediation tasks.
• Integrating ServiceNow with vulnerability scanners and other third-party tools, and validating data mapping, configuration item matching, schedules, and error handling.
• Building automation using Flow Designer, Integration Hub, and REST/HTTP APIs to support routing, approvals, escalations, enrichment, and remediation verification.
• Partnering with client security, IT, and operations stakeholders to run workshops, define requirements, create user stories, and align configurations to business risk and remediation processes.
• Developing dashboards, documentation, update sets, and role-based access controls, while providing technical guidance to junior team members.

Skills

ServiceNow administration

ServiceNow Security Operations

Vulnerability Response implementation

JavaScript (GlideRecord, BusinessRules

Workflow automation

Education

Bachelor's or Master's in information technology or related field

Tools

Flow Designer

Integration Hub

Vulnerability Response

Configuration Compliance

Job description

Capgemini is seeking a Senior ESM Consultant specializing in ServiceNow Security Operations and Vulnerability Response. You will design, implement, and optimize vulnerability management workflows, data models, and access controls, while integrating scanners and third-party tools.

The role emphasizes automation via Flow Designer and Integration Hub and collaboration with security, IT, and operations teams. The ideal candidate has 4-8 years in ServiceNow and 3+ years in Security Operations or