Senior ServiceNow Platform Engineer - Reliability & Scale

Compunnel, Inc.; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Compunnel, Inc. is looking for a Senior Platform Engineer in Charlotte, NC. This role is responsible for ensuring the reliability, performance, and scalability of the ServiceNow platform to support growing demands. Candidates should have extensive experience in IT and ServiceNow, focusing on performance optimization and engineering standards.

The ideal candidate will improve platform maintainability, observability, and operational resilience in complex environments. Strong understanding of best practices in platform engineering is required, as well as onsite work at client locations.

Qualifications

• 15+ years’ experience in IT industry.
• 10+ years' experience in ServiceNow platform engineering.
• Strong understanding of performance optimization and engineering standards.
• Hands-on experience improving maintainability in complex environments.

Responsibilities

• Optimize platform performance for high-volume workflows.
• Define and enforce technical standards for platform engineering.
• Strengthen delivery practices through version control and automated testing.
• Improve platform observability and health monitoring.

Skills

Performance optimization

Engineering standards

Operational resilience

Maintainability

Scalability

Observability practices

Education

Bachelor's Degree preferred

Job description

Compunnel, Inc. is looking for a Senior Platform Engineer in Charlotte, NC. This role is responsible for ensuring the reliability, performance, and scalability of the ServiceNow platform to support growing demands. Candidates should have extensive experience in IT and ServiceNow, focusing on performance optimization and engineering standards.

The ideal candidate will improve platform maintainability, observability, and operational resilience in complex environments. Strong understanding of best practices in platform engineering is required, as well as onsite work at client locations.