Senior ServiceNow Platform Analytics Engineer

M&T Bank; Buffalo (NY); Presencial; USD 97 000 - 162 000; Tempo integral

Resumo da oferta

M&T Bank is seeking a skilled Platform Analytics professional specializing in ServiceNow to design, implement, and maintain analytics dashboards and reports. You will focus on CMDB health, KPI tracking, and data visualization to support strategic decision making.

Responsibilities include creating indicators and dashboards, refining data scripts, and collaborating with partners to meet requirements. Strong expertise in ServiceNow CMDB concepts and JavaScript is required; located in Buffalo,

Qualificações

• Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture.
• Bachelor’s degree in Computer Science or Computer Engineering is preferred.
• Experience with ServiceNow platform analytics and CMDB processes is required.

Responsabilidades

• Design and implement advanced Platform Analytics solutions including custom reports, visualizations and dashboards within ServiceNow.
• Create and maintain performance indicators, targets, widgets and dashboards as requested by business partners.
• Collaborate with stakeholders to document needs and drive analytics improvements.
• Establish and maintain a governance framework for ServiceNow Platform Analytics.
• Ensure CMDB data accuracy and assist in developing engineering solutions.

Conhecimentos

ServiceNow CMDB

KPI and metrics

JavaScript

Data visualization

Stakeholder collaboration

Agile methodologies

Formação académica

Bachelor’s degree in Computer Science or Computer Engineering

Ferramentas

ServiceNow

SQL

Data modeling

HAM/SAM

BI tools

Descrição da oferta de emprego

M&T Bank is seeking a skilled Platform Analytics professional specializing in ServiceNow to design, implement, and maintain analytics dashboards and reports. You will focus on CMDB health, KPI tracking, and data visualization to support strategic decision making.

Responsibilities include creating indicators and dashboards, refining data scripts, and collaborating with partners to meet requirements. Strong expertise in ServiceNow CMDB concepts and JavaScript is required; located in Buffalo,