Senior ServiceNow Lead – ITSM, GRC & App Engine

Guidehouse; Tysons (VA); On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement, Certifications

Job summary

Guidehouse is seeking an experienced ServiceNow professional in the Tysons, VA area to translate business requirements into scalable ServiceNow designs and lead development efforts. The role requires active Secret clearance, 4+ years of experience, and strong skills in GRC/SPM/ITSM, with App Engine and Scoped Apps.

Travel up to 10% is possible, and the candidate will mentor peers, contribute to upgrades, and ensure secure, scalable solutions.

Qualifications

• Must be able to OBTAIN and MAINTAIN a Federal or DoD “SECRET” security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
• Minimum of four (4) years of professional experience.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Excellent verbal and written communication skills.
• Expertise in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.
• Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.
• Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.
• Experience working in an Agile environment.
• Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.

Responsibilities

• Translate complex business requirements into technical designs and solutions using ServiceNow.
• Lead the development of ServiceNow applications, ensuring alignment with business objectives and best practices.
• Provide technical expertise and guidance to other ServiceNow developers.
• Develop, configure, and enhance ServiceNow applications.
• Stay current with ServiceNow products, features, and industry trends to drive innovation.
• Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.
• Conduct reviews of functionality developed by ServiceNow development team and perform unit, system, and integration testing.
• Debug and fix technical problems.
• Support the development of detailed technical and functional documentation.
• Provide demonstrations of developed applications to product owners and end users.
• Participate in platform upgrade activities, including regression testing and reconfiguration.
• Ensure the security, scalability, and maintainability of ServiceNow solutions.

Skills

ServiceNow GRC SPM ITSM

App Engine & Scoped Apps

Mid-Server SOAP REST

JavaScript Glide AngularJS

Flow Designer IntegrationHub

Agile SDLC

Excellent communication

Tools

Mid-Server

SOAP

REST

Flow Designer

IntegrationHub

App Engine

Scoped Apps

Job description

Guidehouse is seeking an experienced ServiceNow professional in the Tysons, VA area to translate business requirements into scalable ServiceNow designs and lead development efforts. The role requires active Secret clearance, 4+ years of experience, and strong skills in GRC/SPM/ITSM, with App Engine and Scoped Apps.

Travel up to 10% is possible, and the candidate will mentor peers, contribute to upgrades, and ensure secure, scalable solutions.