Senior ServiceNow Lead — Enterprise Automation
Chenega Agile Real Time Solutions, LLC
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Job summary
Chenega MIOS is seeking a Lead ServiceNow Developer to architect, develop, and advance enterprise ServiceNow capabilities for federal customers. You will mentor junior developers, align solutions with enterprise architecture, cybersecurity, and governance standards, and drive agile delivery with stakeholders across engineering teams.
Based in Springfield, VA, you will lead hands-on development, design integrations via REST/SOAP, and collaborate with architects to deliver scalable digital
Qualifications
- 8+ years of experience in ServiceNow Platform development.
- 3+ years of experience in ITSM development.
- Active Top-Secret clearance with ability to obtain SCI/CI poly.
Responsibilities
- Lead hands‑on development within the ServiceNow platform including client scripts, business rules, UI actions, UI policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event/alert rules.
- Design and implement integrations between ServiceNow and external enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.
- Coordinate with team working AI Initiatives to support predictive operations, automated incident/case response, and intelligent service management.
- Collaborate with platform architects and engineering teams to integrate machine learning services, analytics platforms, and intelligent decision engines into ServiceNow workflows.
- Develop solutions that leverage ServiceNow features and automation capabilities to enhance operational awareness, reduce manual intervention, and improve service delivery efficiency.
- Support initiatives involving data‑driven insights, predictive service monitoring, and intelligent operational dashboards.
- Ensure all development activities adhere to enterprise architecture, cybersecurity requirements, and platform governance standards.
- Work closely with product owners, business stakeholders, and engineering teams to analyze requirements and translate them into scalable technical solutions.
- Participate in Agile ceremonies including sprint planning, backlog refinement, stand‑ups, sprint reviews, and retrospectives.
- Provide technical estimates and solution designs to support product roadmap planning and program execution.
- Other duties as assigned.
Skills
Education
Tools
Job description
Chenega MIOS is seeking a Lead ServiceNow Developer to architect, develop, and advance enterprise ServiceNow capabilities for federal customers. You will mentor junior developers, align solutions with enterprise architecture, cybersecurity, and governance standards, and drive agile delivery with stakeholders across engineering teams.
Based in Springfield, VA, you will lead hands-on development, design integrations via REST/SOAP, and collaborate with architects to deliver scalable digital
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