Senior ServiceNow IT/OT Asset Management Lead

EY; Atlanta (GA); Hybrid; USD 103,000 - 188,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a ServiceNow Senior Consultant to lead IT/OT Asset Management transformation for clients across the US. You will drive design, development, and deployment, mentor teams (including offshore), and shape AI-enabled asset management roadmaps.

Travel to client sites may be required as you build relationships and deliver value. Ideal candidates have 2–4 years of relevant ServiceNow experience, CSA/CAD, and strong communication skills, with a background in Big 4 or equivalent consulting.

Qualifications

• Bachelor's degree or equivalent in CS/IT/Engineering or related field.
• 2-4 years of ServiceNow IT/OT Asset Management project experience.
• ServiceNow CSA or CAD certification.
• Minimum of two of the following certifications: Hardware Asset Management, Software Asset Management, Data Foundations.

Responsibilities

• Lead ServiceNow IT/OT Asset Management projects and solution delivery across design, configuration/development, testing and deployment phases.
• Mentor a multi-disciplinary team including offshore resources.
• Guide best-practice implementations and align IT/OT asset management with business objectives.
• Shape AI-enabled asset management roadmaps to improve visibility and risk management.
• Lead client workshops and define requirements in collaboration with stakeholders.
• Support both waterfall and agile delivery models and manage budgets, risks, and issues.

Skills

ServiceNow IT/OT Asset Management

Team leadership

Stakeholder management

AI capabilities in ServiceNow

CMDB/ITOM/ITSM integration

Requirements gathering

Waterfall & Agile delivery

Offshore resources management

Communication

Consulting experience (Big 4)

Education

Bachelor's degree in CS/IT/Engineering

ServiceNow CSA or CAD

2-4 years ServiceNow IT/OT Asset Management experience

Tools

Armis OT asset platform

ServiceNow ITOM/ITSM tooling

Job description

EY is seeking a ServiceNow Senior Consultant to lead IT/OT Asset Management transformation for clients across the US. You will drive design, development, and deployment, mentor teams (including offshore), and shape AI-enabled asset management roadmaps.

Travel to client sites may be required as you build relationships and deliver value. Ideal candidates have 2–4 years of relevant ServiceNow experience, CSA/CAD, and strong communication skills, with a background in Big 4 or equivalent consulting.