Senior ServiceNow GenAI Lead, Client Delivery

Deloitte France; Philadelphia (Philadelphia County); Hybrid; USD 224.000 - 373.000; Vollzeit

Zusammenfassung

Deloitte is seeking a Lead ServiceNow FDE to drive GenAI implementations for top clients. You will lead onshore/offshore pods, set technical direction, and ensure production-grade delivery while maintaining hands-on engineering credibility.

Ideal candidates bring extensive consulting experience, ServiceNow expertise, and strong ability to influence at the executive level across complex programs.

Qualifikationen

• Bachelor's degree in Computer Science, Data Science or Engineering.
• 7+ years of experience in software/data engineering, data science, or analytics engineering.
• 1+ years building and deploying GenAI/LLM-powered solutions in production.
• 1+ years leading project workstreams and translating business problems into AI solutions.
• 1+ years of writing reliable, well-documented code.
• Willingness to travel ~50% depending on engagements.

Aufgaben

• Serve as senior client-facing engineering partner for product, data, and platform leaders.
• Lead discovery, define success metrics, and plan prototyping to production.
• Influence executive sponsors and IT leadership to align on a shared vision.
• Mentor and develop junior engineers within the pods.

Kenntnisse

GenAI

Executive leadership

Client engagement

Cloud platforms

Ausbildung

Bachelor's degree in Computer Science/Data Science/Engineering

10+ years consulting or relevant industry experience

Tools

ServiceNow ITSM certification

CAD

ServiceNow SDK experience (Claude/GitHub)

Jobbeschreibung

Deloitte is seeking a Lead ServiceNow FDE to drive GenAI implementations for top clients. You will lead onshore/offshore pods, set technical direction, and ensure production-grade delivery while maintaining hands-on engineering credibility.

Ideal candidates bring extensive consulting experience, ServiceNow expertise, and strong ability to influence at the executive level across complex programs.