Senior ServiceNow Developer - Remote DHS Program

ASRC Federal; Washington (District of Columbia); Hybrid; USD 110,000 - 165,000; Full time

Job summary

ASRC NetCentric seeks a Senior ServiceNow Developer to support a DHS program in the DC metro area. The role is remote and covers designing, developing, and maintaining ServiceNow apps and interfaces, collaborating with analysts to derive use cases and ensure reliable deployments.

The candidate will work across SELC phases, troubleshoot issues, and help implement automated deployment processes for related platforms including SharePoint.

Qualifications

• Bachelor's degree in IT discipline.
• 8+ years’ experience combined in computer programming and analysis of complex information systems, application, or operating system software.
• 5+ years’ experience in ServiceNow programming language or environment.
• Must be a US citizen to meet contract requirements.
• Ability to obtain a Public Trust; prior Public Trust or Security Clearance, preferred.
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans.
• Ability to collaborate and understand the remote work culture and the high degree of professionalism required.

Responsibilities

• Applying expertise in software development to solving business issues
• Ability to clearly communicate technical concepts to both technical and non- technical users
• Possessing good client-facing interpersonal skills (i.e., comfortable and effective acting as liaison between multiple technology groups and representing groups in large-scale meetings)
• Having experience in all phases of the systems engineering life cycle (SELC) including initial design/analysis through deployment.
• Designing and developing documents and tests and maintaining applications in ServiceNow programming language or environment
• Working with analysts and customers to derive requirements for use cases/scenarios
• Determining the feasibility of design within time and cost constraints, and consulting with engineering staff to evaluate the interface between hardware and software.
• Planning, assigning work when acting in a lead role, determining designs, collecting metrics on all associated development tasks, coding, debugging, creating documentation, conducting tests and building applications on a predefined schedule.
• Producing and implementing design specifications, documenting design modifications and unit testing results
• Identifying and working with strategic and technology partners to discover new product solutions
• Planning, designing and programming functionality to interface and use SQL Server or Oracle in coordination with the Database Administrator
• Planning, designing and developing user interfaces
• Designing, developing and maintaining automated deployment processes and best practices for SharePoint solution deployments to multiple environments (features, WSPs, etc.)
• Maintaining current industry knowledge of development concepts, best practices and procedures as the technology base evolves
• Facilitating meetings to determine the validity and priority of issues found within products, both internally as well as reproduced issues logged through Technical Support
• Investigating, identifying and resolving complex code issues logged internally by the QA team and externally by our clients through Technical Support
• Staying current with associated technology advances in the marketplace and growing skills
• Troubleshooting and resolving application issues
• May have to supervise subordinate software programmers and assist in their creation of a quality product

Skills

Communication skills

Analytical thinking

Client-facing skills

Remote collaboration

Public Trust eligibility

Education

Bachelor's degree in IT discipline

Tools

ServiceNow

SQL Server

Oracle

SharePoint

Job description

ASRC NetCentric seeks a Senior ServiceNow Developer to support a DHS program in the DC metro area. The role is remote and covers designing, developing, and maintaining ServiceNow apps and interfaces, collaborating with analysts to derive use cases and ensure reliable deployments.

The candidate will work across SELC phases, troubleshoot issues, and help implement automated deployment processes for related platforms including SharePoint.