Senior ServiceNow Developer – Onsite (TS/SCI CI Poly)

Insight Xcite; Springfield (VA); On-site; USD 200,000 - 275,000; Full time

Benefits offered by this job

Health insurance

401(k) plan (7% employer contribution)

Flexible PTO

Education reimbursement

Life and disability insurance

Parental leave

Referral rewards

Annual compensation reviews

Job summary

Insight Xcite is seeking an experienced ServiceNow Developer for mission-focused opportunities in Springfield, VA. This on-site role involves designing and configuring workflows, forms, and service catalogs, and delivering maintainable platform solutions.

You will map business processes, test changes, and work with users and technical teams to ensure effective service delivery. A TS/SCI with CI Poly is required for employment.

Qualifications

• At least 6 years of relevant professional experience.
• Hands-on experience developing or configuring ServiceNow applications and workflows.
• Ability to map business processes and turn requirements into maintainable platform solutions.
• Experience testing, troubleshooting, and documenting technical changes.
• Ability to communicate with users, technical specialists, and process owners.

Responsibilities

• Design, configure, and extend ServiceNow workflows, catalog items, forms, and service-request experiences.
• Build reusable automation for routing, approvals, notifications, tasks, and escalations.
• Translate existing processes into clear requirements, user stories, and acceptance criteria.
• Test solutions with users, resolve issues, and support deployment and ongoing improvement.
• Work with technical teams, process owners, and security stakeholders to meet operational requirements.
• Develop operating procedures, training materials, and demonstrations that help users adopt the platform.

Skills

ServiceNow development

Workflow design

Requirements analysis

Communication

Testing & documentation

Tools

ServiceNow

Job description

Insight Xcite is seeking an experienced ServiceNow Developer for mission-focused opportunities in Springfield, VA. This on-site role involves designing and configuring workflows, forms, and service catalogs, and delivering maintainable platform solutions.

You will map business processes, test changes, and work with users and technical teams to ensure effective service delivery. A TS/SCI with CI Poly is required for employment.