Senior ServiceNow Developer: Incident & Case Automation

TechDigital Group; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled ServiceNow Developer to enhance their incident and case management systems. In this dynamic role, you will leverage your extensive knowledge of the ServiceNow platform and JavaScript to design, develop, and implement tailored solutions. Your expertise in optimizing workflows and automating processes will be crucial in ensuring efficient incident resolution. Join a forward-thinking company that values innovation and collaboration, where your contributions will directly impact operational success and drive continuous improvement in service delivery. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 7+ years of experience with the ServiceNow platform focusing on incident and case management.
• Proficiency in JavaScript for developing custom scripts and applications.

Responsibilities

• Design and implement solutions for incident and case management using ServiceNow.
• Collaborate with stakeholders to gather requirements and translate them into workflows.

Skills

ServiceNow platform knowledge

JavaScript

Incident management

Case management

ServiceNow Flow Designer

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

ServiceNow

Job description

An established industry player is seeking a skilled ServiceNow Developer to enhance their incident and case management systems. In this dynamic role, you will leverage your extensive knowledge of the ServiceNow platform and JavaScript to design, develop, and implement tailored solutions. Your expertise in optimizing workflows and automating processes will be crucial in ensuring efficient incident resolution. Join a forward-thinking company that values innovation and collaboration, where your contributions will directly impact operational success and drive continuous improvement in service delivery. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.