Senior ServiceNow Developer

Bravium Consulting Inc.; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

15 PTO days

11 paid holidays

Medical insurance

Dental insurance

Vision insurance

Disability coverage

401(k) with Bravium matching

Training program

Employee assistance program

Maternity leave

Paternity leave

Annual performance bonuses

Referral bonus

Flexible work arrangements

Professional development

Job summary

Bravium Consulting Inc. seeks a Senior ServiceNow Developer to lead design, development, and implementation of complex ServiceNow solutions across ITSM, HRSD, CMDB, and custom apps for federal clients.

You will translate requirements into scalable configurations, develop scripts and integrations, and mentor junior developers while aligning with security standards and agency goals. Expect Agile collaboration and ongoing optimization opportunities.

Qualifications

• 5+ years experience supporting ITSM tool implementation or administration.
• 4+ years ServiceNow development including scripting and deployment.
• 5+ years with JavaScript/Java or similar languages.
• Generating detailed documentation.

Responsibilities

• Lead the design, development, and implementation of complex ServiceNow solutions across multiple modules for federal clients.
• Translate business requirements into scalable configurations and custom development.
• Develop and maintain scripts and integrations and UI components within the ServiceNow platform.
• Collaborate with architects, analysts, and stakeholders to ensure alignment with mission goals and compliance.
• Oversee unit testing, debugging, and performance tuning to ensure high‑quality code.
• Mentor and peer review for junior developers, promoting best practices.
• Participate in Agile ceremonies and contribute to documentation and knowledge transfer.
• Support platform optimization and roadmap improvements based on ServiceNow capabilities.

Skills

Stakeholder engagement

Problem solving

Team mentorship

Technical leadership

Communication skills

Security compliance

Education

Bachelor’s degree or equivalent

ITIL Foundations Certification

ServiceNow Application Developer Certification

ServiceNow Implementation Specialist Certification

Tools

ServiceNow

ITSM

REST APIs

SOAP APIs

MID Servers

Job description

Senior ServiceNow Developer

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast‑executing solutions. We are a three‑time ServiceNow Partner of the Year – winning Creator Workflow Partner of the Year in 2022, ServiceNow Store Partner of the Year in 2024 and 2025 ServiceNow Worldwide Innovation Partner of the Year.

Core Values

• Strive for Greatness
• Do the Right Thing
• Foster Teamwork
• Respect Each Other
• Grow Together

Job Functions

• Lead the design, development, and implementation of complex ServiceNow solutions across multiple modules (e.g., ITSM, HRSD, CMDB, Custom Applications) in support of federal clients.
• Translate business requirements and technical specifications into scalable, secure, and efficient ServiceNow configurations and custom development.
• Develop and maintain scripts (Business Rules, Script Includes, Client Scripts) and integrations (REST/SOAP APIs) and UI components within the ServiceNow platform.
• Collaborate with architects, analysts, and stakeholders to ensure technical solutions align with agency mission goals and federal compliance standards.
• Oversee and contribute to unit testing, debugging, and performance tuning to ensure high‑quality, reliable code.
• Serve as a technical mentor and peer reviewer for junior developers, sharing best practices and ensuring adherence to coding standards.
• Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, while contributing to technical documentation and knowledge transfer.
• Support ongoing optimization by recommending platform enhancements, process automation opportunities, and roadmap improvements based on ServiceNow capabilities and federal agency needs.

Skills and Abilities

• Extensive hands‑on experience with core ServiceNow modules such as ITSM, ITOM, SPM, and SecOps, including configuration, scripting, and custom application development within federal environments.
• Proficient in gathering, analyzing, and translating complex functional and technical requirements into scalable ServiceNow solutions that meet federal agency needs.
• Strong expertise in designing and optimizing workflows, business rules, client/server scripts, UI policies/actions, and automated processes to support mission‑critical operations.
• Solid understanding of Agile and Scrum methodologies as applied to federal IT delivery, including experience working in hybrid Agile/Waterfall program structures.
• Knowledgeable of federal compliance and security standards including FISMA, FedRAMP, NIST 800‑53, and their impact on platform architecture, data governance, and system authorization.
• Skilled at collaborating with CORs, program managers, product owners, and end‑users to align technical solutions with strategic objectives, while ensuring clear communication and stakeholder engagement.
• Experience integrating ServiceNow with external systems using REST/SOAP APIs, MID servers, and other standard integration frameworks.
• Strong problem‑solving mindset with the ability to troubleshoot complex issues and provide long‑term, maintainable solutions in a fast‑paced federal contracting environment.

Education & Certifications

• U.S. Citizenship is required.
• Active Public Trust clearance or the ability to obtain one.
• ITIL Foundations Certification.
• ServiceNow Application Developer Certification.
• ServiceNow Implementation Specialist Certification.
• ServiceNow Application Developer Certification.
• Bachelor’s degree (or equivalent experience) in Business, Information Systems, Computer Science, or related field.

Experience

• 5+ years experience supporting the implementation, administration, configuration, and/or development of an ITSM tool.
• 4+ years experience in ServiceNow development – including scripting, tool configuration, design work, technical configuration, and deployment; develop on the ServiceNow platform including the creation and/or customization of the core applications.
• 5+ years with working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5.
• Generating detailed documentation.

Benefits

• 15 PTO days
• 11 paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Short‑term and long‑term disability coverage with 100% premium support
• 401(k) program with Bravium matching 100% of up to 4% of salary
• Training program
• Employee assistance program
• Maternity leave
• Paternity leave
• Annual performance bonuses
• Referral bonus
• Flexible work arrangements
• Access to robust training and professional development program
• Employee Assistance Program (EAP) for mental health and wellness support

Bravium Consulting verifies candidate identity as part of its hiring process to prevent interview fraud and protect company and client data. Identity verification is conducted after a conditional offer of employment and prior to the start date is a required condition of employment.

Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.