Senior ServiceNow Developer

Raymond James Financial, Inc.; Southfield (MI); On-site; USD 100,000 - 150,000; Full time

Job summary

Raymond James is seeking a Sr ServiceNow Developer to join its ServiceNow Solutions team. You will analyze business requirements and develop high-quality technical solutions on the ServiceNow platform, participating in the full systems life cycle as appropriate to experience.

The role involves designing, coding, testing, implementing, and supporting applications and modules, delivering on time and within budget.

Qualifications

• Solid background in ServiceNow applications and development.
• Ideally 2–4 years of ServiceNow experience.
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• Knowledge of ServiceNow Modules such as FSO, ITSM, ITOM, ITBM/SPM, GRC/IRM, SecOps, Vulnerability Response, SAM Pro, Integration Hub, and/or Performance Analytics is a plus.
• Development skills in JavaScript on the ServiceNow platform.
• Experience with integrations (REST APIs, LDAP, Active Directory, JDBC, Orchestration).
• Experience with Scoped Applications.
• Experience with Flow Designer, preferred.
• Experience with Integration Hub, preferred.
• Experience with Service Portal, preferred.
• ServiceNow Certification is a plus: Certified Application Developer

Responsibilities

• Analyzes system requirements and interfaces between components.
• Participates in software system testing and validation procedures.
• Writes and/or reviews system specifications and test results.
• Provides technical advice and assists in solving programming problems.
• Drives development, testing, implementation, maintenance and support on the ServiceNow platform.
• Ensures proper analysis to prevent rework and schedule slippage.
• Performs other duties as assigned.

Skills

ServiceNow experience

JavaScript development

Integration experience

ServiceNow modules knowledge

Scoped Applications

Flow Designer

Integration Hub

Service Portal

Tools

Flow Designer

Integration Hub

Service Portal

REST APIs

LDAP/AD

JDBC

Job description

Raymond James is seeking a Sr ServiceNow Developer our ServiceNow Solutions team. The ServiceNow Solutions Team provides technology solutions and support across the entire Raymond James Organization built on the ServiceNow platform. As a Senior Developer, you will analyze business requirements and problems and develop quality technical solutions. You will be involved in portions of the full systems life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the ServiceNow platform delivered on time and within budget. You will manage complex problems independently and demonstrate analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.

Essential Duties and Responsibilities:

• Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems.

• May recommend new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities. Remains current with new technologies.

• Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.

• Participates in software system testing and validation procedures, programming and documentation.

• Provides technical advice and assists in solving programming problems.

• Writes and/or reviews system specifications, including output requirements and flow charts.

• Reviews test results; documents test activities, and records remedial actions.

• Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.

• Performs other duties and responsibilities as assigned.

Skills:

• Ideally two (2) to four (4) years of ServiceNow experience is preferred.

• Must have a solid background in ServiceNow applications and development.

• Knowledge of ServiceNow Modules (i.e., FSO, ITSM, ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics) is a plus.

• Development skills in JavaScript on the ServiceNow Platform.

• Experience with integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)

• Experience with Scoped Applications.

• Experience with Flow Designer, preferred.

• Experience with Integration Hub, preferred.

• Experience with Service Portal, preferred.

Licenses/Certifications:

• ServiceNow Certification is a plus: Certified Application Developer