Senior ServiceNow Developer

Raymond James; Southfield (MI); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Disability benefits

Retirement savings

Paid time off

Parental leave

Job summary

Raymond James is seeking a Sr ServiceNow Developer for the ServiceNow Solutions team. You will analyze requirements and develop technical solutions on the ServiceNow platform, participating in the full lifecycle from design to deployment.

The role supports modules including ITSM, ITOM, and GRC, with emphasis on JavaScript development and integrations. The position offers a hybrid work model with in-office days, and expects collaboration across IT and business teams to deliver solutions on time

Qualifications

• Minimum 2–4 years of ServiceNow experience.
• Solid background in ServiceNow applications and development.
• Experience with REST APIs, LDAP, Active Directory, JDBC, Orchestration.
• Experience with Flow Designer and Integration Hub preferred.
• Bachelor’s degree in CS or Engineering, or HS diploma with relevant experience.

Responsibilities

• Analyze system requirements and interfaces between components.
• Recommend new technologies to meet business needs.
• Evaluate hardware configurations based on requirements.
• Participate in software testing, validation, and documentation.
• Provide technical advice and solve programming problems.
• Write and review system specifications and outputs (flowcharts, etc.).
• Review test results and document remedial actions.
• Ensure proper analysis to prevent rework and delays.
• Perform other duties as assigned.

Skills

ServiceNow experience

JavaScript development

REST APIs

LDAP/Active Directory

Scoped Applications

Flow Designer

Integration Hub

Service Portal

Education

Bachelor's in Computer Science

Bachelor's in Computer Engineering

High School Diploma

Tools

ITSM/ITOM modules

GRC/IRM

SAM Pro

Performance Analytics

Job description

Job Description Summary

Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 3 days per week at one of the following office locations: St, Petersburg, FL, Southfield, MI, or Memphis, TN.

This role is not eligible for Work Visa sponsorship, either currently or in the future.

Job Description

Raymond James is seeking a Sr ServiceNow Developer our ServiceNow Solutions team. The ServiceNow Solutions Team provides technology solutions and support across the entire Raymond James Organization built on the ServiceNow platform. As a Senior Developer, you will analyze business requirements and problems and develop quality technical solutions. You will be involved in portions of the full systems life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the ServiceNow platform delivered on time and within budget. You will manage complex problems independently and demonstrate analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.

Essential Duties And Responsibilities

• Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems.
• May recommend new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities. Remains current with new technologies.
• Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
• Participates in software system testing and validation procedures, programming and documentation.
• Provides technical advice and assists in solving programming problems.
• Writes and/or reviews system specifications, including output requirements and flow charts.
• Reviews test results; documents test activities, and records remedial actions.
• Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.
• Performs other duties and responsibilities as assigned.

Skills

• Ideally two (2) to four (4) years of ServiceNow experience is preferred.
• Must have a solid background in ServiceNow applications and development.
• Knowledge of ServiceNow Modules (i.e., FSO, ITSM, ITOM, ITBM/ SPM, GRC/ IRM, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics) is a plus.
• Development skills in JavaScript on the ServiceNow Platform.
• Experience with integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.).
• Experience with Scoped Applications.
• Experience with Flow Designer, preferred.
• Experience with Integration Hub, preferred.
• Experience with Service Portal, preferred.

Licenses/Certifications

• ServiceNow Certification is a plus: Certified Application Developer

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Computer Engineering, High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Travel

Less than 25%

Workstyle

Hybrid

Compensation and Benefits

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

• Medical
• Dental
• Vision
• Life insurance
• Critical illness insurance
• Accident insurance
• Disability benefits
• Retirement savings
• Paid time off (including vacation, holidays, and sick leave)
• Parental leave

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm’s core values of client-first, integrity, independence and a conservative, long-term view.

We Expect Our Associates At All Levels To

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.