Senior ServiceNow Develoeper

GovCIO; United States; On-site; USD 130,000 - 160,000; Full time

Job summary

GovCIO is seeking a Senior ServiceNow Developer to design, develop, and maintain mission-enabling applications for HUD. This remote role emphasizes building scalable solutions, ensuring compliance, and delivering secure, well‑documented workflows.

Responsibilities include full SDLC execution, collaboration with stakeholders, and modernization of legacy processes while adhering to HUD security and governance standards. Experience with federal civilian programs is highly valued.

Qualifications

• Experience developing ServiceNow apps for federal civilian agencies.
• SDLC executed with Agile, DevOps or DevSecOps under HUD governance.
• Securing ServiceNow apps per HUD OCIO cybersecurity standards and directives.
• Integrating ServiceNow with external systems used by federal agencies.
• Translate HUD program needs into scalable technical solutions.
• Strong communication with HUD stakeholders and teams.
• Experience in fast-paced federal environments with governance models.
• Knowledge of ServiceNow governance or CSDM preferred.

Responsibilities

• Develop and configure applications within the ServiceNow platform using App Engine, Flow Designer, and UI Builder.
• Collaborate with stakeholders to analyze requirements and translate needs into scalable applications.
• Execute the full SDLC using Scrum, Agile, DevSecOps, Lean, and Waterfall.
• Troubleshoot issues related to integration, MID Server, deployment, and defects.
• Apply ServiceNow best practices and governance to minimize technical debt.
• Maintain HUD security compliance and data protection standards.
• Produce technical documentation including Software Product Documentation and Update Set logs.
• Support lifecycle modernization and migration of legacy workflows.
• Provide platform insights on governance, capability planning, and digital transformation.

Skills

ServiceNow development

SDLC

Agile / DevSecOps

Federal government experience

APIs integration

Education

Bachelor's degree

Tools

App Engine

Flow Designer

UI Builder

MID Server

HUD security requirements

Job description

GovCIO is currently hiring a Senior ServiceNow Developer to support the design, development, and maintenance of mission-enabling applications for the U.S. Department of Housing and Urban Development (HUD). This is a remote position.

Responsibilities

As a ServiceNow Developer, you will support the rapid delivery of functional applications and automated workflows in accordance with the Software Lifecycle Management Plan (SLMP). Core responsibilities include:

• Develop and configure applications within the ServiceNow platform, utilizing App Engine, Flow Designer, and UI Builder.
• Collaborate with stakeholders to analyze requirements and translate operational needs into scalable applications.
• Execute the full SDLC using Scrum, Agile, DevSecOps, Lean, and Waterfall.
• Troubleshoot and resolve technical issues related to integration, MID Server, deployment, and defects.
• Apply ServiceNow best practices and governance to minimize technical debt.
• Maintain cybersecurity compliance with HUD security requirements and federal data protection standards.
• Produce and maintain technical documentation, including Software Product Documentation and Update Set logs.
• Support application lifecycle modernization and migration of legacy workflows.
• Provide platform insights regarding governance, capability planning, and digital transformation.

Qualifications

Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience

• Demonstrated experience developing and configuring ServiceNow applications in support of federal civilian agencies, with preferred experience supporting programs aligned to housing, community development, grants management, or public-sector service delivery.
• Proven ability to execute the SDLC using Agile, DevOps, or DevSecOps in environments governed by HUD’s IT governance framework, Technology Modernization Fund (TMF) requirements, or similar federal program-management controls.
• Experience implementing and securing ServiceNow applications in accordance with HUD OCIO cybersecurity requirements, DHS/OMB directives, FISMA, and federal data-protection policies, including support for ATO processes.
• Proficiency integrating ServiceNow with external systems commonly used across federal civilian agencies, such as grants management systems, identity and access management solutions, enterprise data warehouses, and HUD cloud environments.
• Ability to translate mission needs from program offices—including Housing, Fair Housing and Equal Opportunity, Public and Indian Housing, and Community Planning and Development—into scalable technical solutions.
• Strong communication skills with the ability to collaborate with HUD stakeholders including program analysts, cybersecurity teams, contractors, and federal leadership.
• Demonstrated ability to manage tasks in fast-paced federal environments while ensuring compliance with HUD’s enterprise architecture standards, governance models, and modernization priorities.
• Ability to execute the SDLC using Agile, DevOps, or DevSecOps.
• Proficiency integrating ServiceNow with external APIs, data sources, and systems.
• Ability to manage tasks in a fast‑paced, scalable operational environment.

Preferred Skills and Experience

• Knowledge of ServiceNow Governance or the Common Service Data Model (CSDM).
• ServiceNow Certifications (e.g., CAD or CIS).
• Familiarity with enterprise IT governance and hybrid cloud integration.
• Strong analytical, problem‑solving, and continuous‑improvement mindset.
• Knowledge of IT Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM).
• Knowledge and familiarity with Security Operations (SecOps), Security Incident Response, Vulnerability Response, and Threat Intelligence.

Clearance Required: Must be able to attain and maintain an HUD Public Trust

Posted Salary Range

USD $130,000.00 - USD $160,000.00 /Yr.