Senior ServiceNow CSM Developer — Agile & Integrations

Alldus; United States; On-site; USD 100,000 - 130,000; Full time

Job summary

A leading US organization is seeking an experienced ServiceNow Developer to design and enhance ServiceNow CSM solutions. You will collaborate with teams to implement scalable solutions, customize workflows, and support the CSM environment. The ideal candidate has over 5 years of ServiceNow experience, including knowledge of external system integration. This position offers a chance to work in a dynamic environment and contribute significantly to customer service operations.

Qualifications

• 5+ years of hands-on ServiceNow development experience, including 2+ years with CSM.
• Experience integrating ServiceNow with external systems via REST/SOAP APIs.
• Strong understanding of CSM data model and workflows.

Responsibilities

• Develop and configure ServiceNow CSM modules to meet business requirements.
• Customize workflows, UI policies, and integrations.
• Create and maintain technical documentation.

Skills

ServiceNow development experience

Integration with REST/SOAP APIs

CSM data model understanding

Education

ServiceNow certifications in System Administration

CIS-CSM certification

Job description

A leading US organization is seeking an experienced ServiceNow Developer to design and enhance ServiceNow CSM solutions. You will collaborate with teams to implement scalable solutions, customize workflows, and support the CSM environment. The ideal candidate has over 5 years of ServiceNow experience, including knowledge of external system integration. This position offers a chance to work in a dynamic environment and contribute significantly to customer service operations.