Senior ServiceNow Architect — Remote, Enterprise Scale

Bright Vision Technologies; North Brunswick Township (NJ); Remote; USD 100,000 - 180,000; Full time

Job summary

Bright Vision Technologies seeks a ServiceNow Architect to lead design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps. You will set standards for data, integrations, security, and customization, ensuring scalability and alignment with business priorities.

The ideal candidate has enterprise-scale ServiceNow experience, can shape multi-year roadmaps, and influence engineering, business, and executives.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 12+ years of ServiceNow experience with architecture/leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Responsibilities

• Define ServiceNow platform architecture spanning ITSM, ITOM, HRSD, CSM, SecOps, GRC and custom domains.
• Lead architecture reviews, design approvals, and governance for changes across modules.
• Establish standards for data model usage, custom-table creation, scoped apps, and CMDB design.
• Drive CMDB strategy including discovery, service mapping, and data quality programs.
• Architect integrations with enterprise systems via IntegrationHub, REST/SOAP APIs, and event-driven patterns.
• Design platform-wide security, role models, and ACL strategies with least-privilege principles.
• Lead major platform upgrades, release management cycles, and health initiatives.
• Establish reusable patterns for workflow design and Flow Designer adoption.
• Mentor developers, admins, and tech leads on best practices.
• Coordinate with security/compliance to meet regulatory obligations.
• Produce architecture artifacts that capture key decisions for future reference.
• Stay current with Now roadmap, AI features, and platform evolution.

Skills

ServiceNow architecture

ServiceNow modules

Enterprise architecture

Stakeholder management

Security & access control

IntegrationHub

REST & SOAP APIs

CMDB design

Governance & upgrades

Mentoring teams

Education

Bachelor’s or Master’s degree in Computer Science/Information Systems

Tools

IntegrationHub

REST APIs

Now Assist

CMDB

Job description

Bright Vision Technologies seeks a ServiceNow Architect to lead design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps. You will set standards for data, integrations, security, and customization, ensuring scalability and alignment with business priorities.

The ideal candidate has enterprise-scale ServiceNow experience, can shape multi-year roadmaps, and influence engineering, business, and executives.