Senior Service Technician

Northern Plains Equipment; Mandan (ND); On-site; USD 55,000 - 77,000; Full time

Benefits offered by this job

Employee-owned

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K with match

Paid time off

Uniforms provided

Job summary

Northern Plains Equipment, a 100% employee-owned Case IH dealership, is seeking a Senior Service Technician in Mandan, ND. This full-time role demands advanced diagnostic expertise, independent problem solving, and leadership to mentor junior technicians while delivering top-quality service.

Responsibilities include complex maintenance and repairs of farm equipment, electrical/hydraulic systems, and precision ag tech, with documentation in detailed reports and strict safety adherence.

Qualifications

• 5+ years of maintenance and repair experience on heavy agricultural equipment.
• Advanced knowledge of mechanical, electrical, hydraulic, and precision ag systems.
• Strong diagnostic and independent problem-solving skills.

Responsibilities

• Perform advanced maintenance, repairs, and reconditioning on farm equipment.
• Diagnose, troubleshoot, and complete complex mechanical, electrical, hydraulic, and precision ag system repairs.
• Independently analyze equipment issues and determine repair solutions; mentor junior technicians as needed.
• Follow service schedules, manage workflow, and document work in reports and work orders.
• Use advanced diagnostic tools and catalogs to support repairs; collaborate with departments for a seamless customer experience.

Skills

5+ years exp

Mechanical systems

Electrical systems

Diagnostics

Teamwork/communication

Job description

Senior Service Technician – Mandan, ND

Ready for a career where you're valued, empowered, and part of a winning team? At Northern Plains Equipment, an employee-owned, certified Case IH dealership, we believe our people are our greatest strength. As one of the largest privately-owned ag dealerships in North America, we’re committed to investing in our employees and supporting their long-term growth.

Join our dedicated team as a full-time Senior Service Technician—an ideal role for an experienced professional with advanced diagnostic expertise in equipment maintenance and repair, who values teamwork and is committed to delivering high-quality service with professionalism and integrity. This role requires strong independent problem-solving skills, technical leadership, and the ability to take ownership of complex repairs. Our culture is built on honesty, accountability, teamwork, and continuous improvement. We take pride in doing the job right, supporting one another, and providing dependable service to our customers and communities.

Key Responsibilities:

• Perform advanced maintenance, repairs, and reconditioning on a variety of farm equipment
• Diagnose, troubleshoot, and complete complex mechanical, electrical, hydraulic, and precision ag system repairs
• Independently analyze equipment issues and determine effective repair solutionsSupport and mentor junior technicians as needed, sharing technical knowledge and best practices
• Follow service schedules while managing workflow efficiently and accurately
• Document work performed in detailed reports and work orders with a high level of accuracy
• Use advanced diagnostic tools, electronic parts catalogs, and technical resources to support repairs
• Collaborate with other departments and team members to provide a seamless customer experience
• Promote our team values through positive, respectful interactions

What You Bring to the Team:

• 5+ years of experience in maintenance and repair of agricultural or heavy equipment
• Advanced knowledge of mechanical, electrical, hydraulic, and precision ag systems
• Strong diagnostic and problem-solving skills with the ability to work independently
• Effective communication, time management, and organizational skills
• A team-oriented mindset and commitment to delivering exceptional service

Requirements:

• Ability to lift up to 60 pounds unaided and stand for extended periods
• Comfortable working around equipment, fluids, and varying environmental smells
• Safety-minded and compliant with all workplace safety regulations

Why You'll Love Working Here:

• 100% Employee Owned
• Employer-paid health insurance
• Dental, vision, long & short-term disability, and life insurance coverages
• 401K with employer match
• Paid time off, paid sick leave, and holidaysUniforms provided
• Supportive, Values-driven work culture

Applicants must be able to meet and maintain insurable driving status and pass a pre-employment drug test.

We are an Equal Opportunity Employer.

$40-$56.50/hour based on experience.

Northern Plains Equipment is 100% Employee-Owned