Senior Service Representative

Labcorp; Itasca (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Company vehicle provided for route

Option to take vehicle home for casual

Job summary

Labcorp is seeking a Courier II to join our team in Itasca, IL. The role supports the logistics team with on-route coverage and daily pickups, requiring safe operation of the company vehicle and adherence to schedules.

You will process specimens and lab samples, train new couriers, and collaborate with dispatch for additional pickups. Minimum qualifications include 3+ years of courier experience and a valid driver’s license.

Qualifications

• 3+ years of driver or courier experience.
• 1 year or more of customer service experience (preferred).
• High School Diploma or GED preferred.

Responsibilities

• Act as a floater for the logistics team providing coverage for various routes.
• Provide on-route training for new couriers/drivers.
• Assist with dispatch and pickups when needed.
• Load all necessary supplies for daily pickups.
• Complete daily pickup schedule in a timely manner.
• Deliver daily picks to your branch at the end of shift.
• Handle all specimens and lab samples safely and efficiently.
• Operate company vehicle and obey traffic laws.
• Use handheld device to manage daily pickups.
• Coordinate with dispatcher for additional pickups as needed.
• Evaluate traffic patterns, routes, and weather conditions.

Education

High School Diploma or GED

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Courier II to join our team in Itasca, IL

Work Schedule

Monday – Friday- will be scheduled 4 days per week, 8:30am-6:30pm

Job Responsibilities

• Act as a floater for the logistics team providing as needed coverage for various routes
• Provide on route training for new couriers/drivers
• Assist with dispatch and pickups when needed
• Load all necessary suppliers needed for the daily pickups
• Complete daily pick up schedule in a timely manner
• Deliver all daily picks to your branch at the end of your shift
• Handle all specimens and lab samples in safe and efficient manner
• Safely operate company vehicle and obey all traffic laws
• Utilize handheld electronic device to manage daily picks up
• Work directly with dispatcher for additional pick-ups as needed
• Evaluate traffic patterns, alternative routes and weather conditions as needed

Minimum Qualifications

• 3 years or more experience of driver or courier experience

Preferred Qualifications

• High School Diploma or GED or equivalent
• 1 year or more of Customer service experience

Additional Job Standards

• Very punctual and strong time management skills
• Strong attention to detail and organizational skills
• Ability to problem solve customer issues
• Ability to lift up to 50 lbs.
• Ability to meet the physical demands of the position
• Valid Driver’s License and clean driving record
• Be at least 21 years’ old

Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.

Pay Range

• Pay Range: $17.75 - $26.00 per hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
• For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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