Senior Service Plumber & Technical Lead

TDIndustries, Inc.; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

TDIndustries, Inc. is seeking a Service Technician IV - Plumbing to lead front-line service activities, install, maintain, and repair plumbing systems in commercial/residential settings.

You will interpret blueprints, guide other technicians, and coordinate with subcontractors while ensuring safety and quality. The role requires extensive plumbing repair, water heater and boiler work, and strong communication to explain work and meet service agreements.

Qualifications

• Minimum of 7 years of relevant Service Plumber experience.
• Two-year technical degree in related field is preferred.
• Must possess required registrations, professional licenses and/or certifications as required by the position.

Responsibilities

• Diagnose plumbing issues using observation, testing, and tailored setups.
• Disassemble/reassemble equipment to perform troubleshooting.
• Perform planned maintenance and inspections per service agreements.
• Repair: stoppages/cabling, pumping, backflow testing/repair/replacement, fixture install/replacement, domestic water/sewer or storm water leak/repair, fixture rough in, pump replacement/repair, leak locating/line tracing, hydro jetting and camera.
• Maintain water heaters, boiler pumps and circulating, boiler controller, troubleshooting and system installation.
• Complete service contracts, quoted projects, and on-demand service calls.
• Develop long-term relationships with customers and explain work performed.
• Communicate and document project status to stakeholders.
• Lead and support service technicians with technical guidance.
• Coordinate subcontractors and train technicians.
• Coordinate multi-tech jobs across projects with minimal disruption.
• Review job contracts and assist with installation planning.
• Ensure work aligns with project and start-up schedules.
• Safely drive vehicle/trailer and follow safety policies.
• Document invoicing data based on hours and materials used.
• Maintain equipment, tools, and inventory on service vehicle.

Skills

Lead technician

Technical support

Blueprint reading

Troubleshooting

Equipment installation

Project coordination

Customer communication

Safety compliance

Education

High School Diploma or GED

2-year technical degree (preferred)

Job description

TDIndustries, Inc. is seeking a Service Technician IV - Plumbing to lead front-line service activities, install, maintain, and repair plumbing systems in commercial/residential settings.

You will interpret blueprints, guide other technicians, and coordinate with subcontractors while ensuring safety and quality. The role requires extensive plumbing repair, water heater and boiler work, and strong communication to explain work and meet service agreements.