Senior Service & Parts Director — Growth Leader

US Lawns; Chesapeake (VA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Plan

Paid Holidays

Vacation Pay

Dental Insurance

Job summary

Southern Auto Group is seeking a Service and Parts Director in the Virginia/Hampton Roads area to lead the Service and Parts Departments, ensuring efficient and profitable operations. The ideal candidate will oversee budgeting, performance, and customer satisfaction while maintaining compliance with regulations.

The role requires strong leadership, strategic planning, and the ability to drive high standards of service quality across multiple locations within the dealership network.

Qualifications

• LANGUAGE SKILLS: Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent.

Responsibilities

• Manages the efficient and profitable operation of the Service and Parts Department(s).
• Forecasts goals and objectives for the departments and strives to meet them.
• Hires, trains, motivates, and monitors performance of Service and Parts Department Managers.
• Prepares and administers an annual operating budget for the Service and Parts Departments.
• Maintains reporting systems required by general management and the factory.
• Attends Manager’s meetings and monitors department performance.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Maintains a safe work environment and ensures compliance with regulations.

Job description

Southern Auto Group is seeking a Service and Parts Director in the Virginia/Hampton Roads area to lead the Service and Parts Departments, ensuring efficient and profitable operations. The ideal candidate will oversee budgeting, performance, and customer satisfaction while maintaining compliance with regulations.

The role requires strong leadership, strategic planning, and the ability to drive high standards of service quality across multiple locations within the dealership network.